Medical Office Coordinator

3 weeks ago


Corpus Christi, Texas, United States Shea Physical Therapy Full time

Overview:

Shea Physical Therapy and Hand Therapy Services, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to support our Southside/Central team.

We provide a fun, family-like environment, support, career growth opportunities, and unmatched resources to help our patients get back to their everyday lives.

  • Full Time
  • Salary: $14.00/Hour
  • Clinic: Southside/Central Corpus Christi, TX

This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others.

We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.

Our Full-Time Employees Enjoy these Amazing Benefits:

  • Employee-centric work culture from the top, down
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Family Building and Parental Benefits
  • And more

Responsibilities:

This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.

  • Warmly greet and welcome patients.
  • Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
  • Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
  • Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
  • Efficiently schedule patient appointments for both new and existing patients.
  • Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
  • Complete opening/closing duties and other duties as assigned.
  • Demonstrate amazing Customer Service and maintain HIPAA Compliance.

Qualifications:

  • High School Diploma/GED required.
  • MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
  • Excellent telephone etiquette, pleasant personality and amazing customer service skills.
  • Verbal and written communication skills; ability to clearly communicate with others.
  • Previous experience in a similar role desired but not required.


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