Medical Secretary
4 weeks ago
We are seeking a highly organized and detail-oriented Medical Secretary to join our team at NYU Grossman School of Medicine. The successful candidate will provide administrative support for Medical Office intake operations, ensuring seamless patient care and efficient workflow.
Key Responsibilities- Reception and Scheduling: Greet patients, answer calls, and direct inquiries to the appropriate staff member. Schedule appointments and follow-ups for visits and procedures, preparing the daily schedule as needed.
- Patient Check-in and Check-out: Gather patient demographic data, verify insurance eligibility, and collect necessary documents. Ensure accurate and timely completion of the intake process.
- Document Scanning and Verification: Scan all necessary documents into the intake system, verifying accuracy and completeness.
- Inter-departmental Scheduling: Coordinate scheduling for specialist visits, scans, and procedures, ensuring compliance with insurance coverage and physician directives.
- Pre-Authorizations and Certifications: Obtain pre-authorizations and certifications for treatments and diagnostic procedures, ensuring accurate coding and physician verification.
- Team Collaboration: Maintain cooperative and professional relationships with physicians, nurses, and office staff, providing guidance and support as needed.
To qualify, you must have a High School diploma and 1 year of relevant medical clerical experience or the equivalent combination of education and experience. Prior physician practice experience and knowledge of medical terminology are required. Excellent organizational, interpersonal, and communication skills are essential.
Preferred qualifications include knowledge of computer-based scheduling and appointment programs, as well as excellent telephone skills. Qualified candidates must be able to effectively communicate with all levels of the organization.
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