Customer Service Representative
4 weeks ago
Job Summary:
The Customer Service Representative is responsible for delivering an exceptional customer experience in a fast-paced collision repair environment. This role requires strong communication skills, attention to detail, and the ability to multitask while under pressure.
Key Responsibilities:
- Manage working relationships with customers and insurance companies to ensure timely and efficient repair processes.
- Provide administrative support to the Repair Facility Team, including scheduling appointments, retrieving insurance assignments, and preparing repair orders.
- Ensure consistent execution of the WOW plan, which includes providing a high level of customer satisfaction and ensuring quality control standards are met.
- Communicate effectively with customers and insurance partners throughout the repair process, using CCC One notes and selecting the appropriate communication type.
- Manage ARMS throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
Requirements:
- High School Diploma or GED
- Minimum 1 year experience in a similar role, such as administration assistant
- Preferred: 1 year in an auto body or similar work environment, including previous customer service experience
Benefits:
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full-time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
About Us:
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
-
Customer Service Representative
4 weeks ago
Buffalo Grove, Illinois, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities: Greet...
-
Customer Service Representative
1 month ago
Buffalo Grove, Illinois, United States The Boyd Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Gerber Collision & Glass. As a key member of our Repair Facility Team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesManage working relationships...
-
Customer Service Representative
4 weeks ago
Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and assisting with insurance policies.Key...
-
Customer Service Representative
4 weeks ago
Downers Grove, Illinois, United States Ajilon Full timeAjilon Job DescriptionAs a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function efficiently and productively in a...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States R1 Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at R1 RCM Inc. As a Customer Service Representative, you will play a critical role in helping our patients check into the hospital. This is a fast-paced environment where you will be the person patients rely on to answer questions during registration.Key...
-
Customer Service Representative
4 weeks ago
Morton Grove, Illinois, United States Morton Community Bank Full timeJob SummaryAs a Customer Service Representative at Morton Community Bank, you will be responsible for providing an exceptional customer experience by accurately and efficiently processing customer transactions. This includes cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. You will also promote MCB's products...
-
Customer Service Representative
4 weeks ago
Downers Grove, Illinois, United States The Heico Companies, LLC. Full timeJob SummaryThe Customer Care Representative is a key member of our team, responsible for ensuring quality, friendly, and prompt resolutions to maintain a high level of customer satisfaction. This role involves responding to internal and external customer concerns, processing orders, collecting payments, and tracking shipments. The ideal candidate will have...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States Johnstone Supply Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Johnstone Supply. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers. This includes handling customer inquiries, resolving issues, and providing product information.Key...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States Mr. Rooter Full timeAs a Customer Service Representative at Mr Rooter, you\u0027ll be responsible for handling incoming calls and scheduling service calls to meet customer requirements.Key responsibilities include:Receiving incoming calls in a professional and courteous mannerPrioritizing and coordinating the scheduling of servicesCoordinating delays in schedule with customers...
-
Technical Customer Service Representative
4 weeks ago
Morton Grove, Illinois, United States Sensus Full timeXylem is a leading global water technology company committed to developing innovative solutions to the world's water challenges.The Company's products and services move, treat, analyze, monitor and return water to the environment in various settings.Xylem provides a portfolio of smart metering, network technologies and advanced infrastructure analytics...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States STG Logistics Full timeCustomer Service RepresentativeAt STG Logistics, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll play a crucial role in ensuring that we deliver outstanding service to our customers. Your primary responsibility will be to work with customers, business partners, and drivers to...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States Mr. Rooter Corporation Full timeAs a Customer Service Representative at Mr Rooter Corporation, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements. Your role will involve receiving incoming calls in a professional and courteous manner, prioritizing and coordinating the scheduling of services, and coordinating delays in schedule...
-
Customer Service Representative
1 month ago
Elk Grove Village, Illinois, United States Walgreens Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, providing product knowledge, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
1 month ago
Elk Grove Village, Illinois, United States Lehman Consulting and Recruiting Full timeJob OverviewLehman Consulting & Recruiting is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Provide timely and effective support to customers through phone,...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States KENNICOTT BROS CO Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Kennicott Brothers Co. in Roseville. As a key member of our sales team, you will be responsible for assisting customers, processing orders, and working with fresh flowers and plants.Key Responsibilities:Assist the sales team with customer...
-
Customer Service Representative, PT Overnights
4 weeks ago
Villa Grove, Illinois, United States Circle K Full timeCustomer Service Representative Role at Circle KAs a Customer Service Representative at Circle K, you will provide exceptional customer service and resolve customer issues in a timely manner. Your responsibilities will include operating a cash register, performing multi-function operations of fuel consoles and lottery machines, and maintaining store...
-
Customer Service Representative
1 month ago
Elk Grove Village, Illinois, United States STG Logistics Full timeJob SummaryAs a Customer Service Representative at STG Logistics, you will play a critical role in delivering exceptional service to our customers. Your primary responsibility will be to ensure that all customer inquiries and issues are resolved promptly and professionally.Key ResponsibilitiesIssue invoices to customers and resolve any disputes that may...
-
Customer Service Representative
4 weeks ago
Elk Grove Village, Illinois, United States Grecian Delight | Kronos Foods Full timeAbout the RoleGrecian Delight | Kronos Foods is seeking a Customer Care Representative to join our team in Elk Grove Village. As a key member of our customer service team, you will be responsible for providing exceptional customer service to internal and external contacts, resolving issues efficiently, and meeting established standards.Key...
-
Customer Service Representative
1 month ago
Elk Grove Village, Illinois, United States Grecian Delight | Kronos Foods Full timeAbout Grecian Delight | Kronos FoodsGrecian Delight | Kronos Foods is a premier provider of authentic Greek and Mediterranean cuisine, serving over 400 foodservice distributors, 30,000 independent and national chain restaurants, and top 40 U.S. retailers. We enrich dining experiences with the flavors of the Mediterranean.Job SummaryWe are seeking a Customer...
-
Customer Service Representative
18 hours ago
Downers Grove, Illinois, United States True North Full timeWe are looking for a Customer Service Representative to join our team at True North.As a Customer Service Representative, you will be the face of our company, interacting with guests and providing them with an exceptional shopping experience. Your primary goal will be to ensure that every guest leaves our store feeling satisfied and valued. You will be...