AutoZone Senior Sales Lead
3 weeks ago
AutoZone is seeking a highly motivated and experienced Senior Sales Lead to drive sales and customer satisfaction in our retail stores. The ideal candidate will have a passion for delivering exceptional customer experiences, a strong understanding of automotive parts, and excellent communication skills.
Salary and Benefits
As a Senior Sales Lead at AutoZone, you can expect a competitive salary of around $55,000 per year, plus opportunities for bonuses and commissions based on sales performance. In addition to a comprehensive benefits package, which includes medical, dental, and vision insurance, a 401(k) plan with company match, and paid time off.
Job Description
The Senior Sales Lead will be responsible for driving sales growth through outstanding customer service, ensuring store tasks are completed efficiently, and maintaining a safe and organized store environment. Key responsibilities include:
- Providing WOW Customer Service to drive sales and customer loyalty
- Ensuring assigned store tasks are completed in a timely manner on assigned shift
- Operating cash registers and following established cash handling procedures
- Maintaining a safe working environment, including PPE
- Maintaining store appearance and merchandising standards as directed
- Ensuring merchandise is restocked and placed in their respective areas
- Utilizing ZNET to help customers locate merchandise or find suitable alternatives
- Maintaining product knowledge and current promotions through AutoZone systems and information sources
- Practicing GOTTChA and assisting with the installation of wipers blades, batteries, and light bulbs
- Utilizing OBDII to read codes from customer's automobiles
- Ability to diagnose automobile problems and recommend solutions
- Communicating with managers regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations
Required Skills and Qualifications
To be successful as a Senior Sales Lead at AutoZone, you will need:
- High School diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision-making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs, including holidays, evenings, and weekend shifts
Benefits at AutoZone
AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental, and financial wellbeing. Some of these benefits include:
- Competitive pay and paid time off
- Unrivaled company culture
- Medical, dental, vision, life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Program for mental and physical health
- Opportunities for career growth and tuition reimbursement
Fair Chance Statement
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, and any other relevant information.
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