Team Lead

18 hours ago


Pontiac, Michigan, United States Walmart Full time

Job Summary

As a Team Lead - Member Services, you will be responsible for leading a team of associates in providing exceptional member service and ensuring a positive shopping experience for our customers. You will be the face of our store, and your leadership skills will be essential in driving sales growth and improving customer satisfaction.

Key Responsibilities

Assist management with supervising associates and ensuring they are meeting sales and customer service goals
Develop and implement processes to improve member service and sales growth
Collaborate with other departments to ensure seamless execution of store operations
Provide coaching and feedback to associates to improve their performance
Analyze sales data and customer feedback to identify areas for improvement

Requirements

6 months retail experience, including operating front-end equipment and customer service experience
Must be 18 years of age or older

Preferred Qualifications

Supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others

About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



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