Senior Engineering Operations Manager
3 weeks ago
Job Summary: We are seeking a highly skilled Senior Engineering Operations Manager to join our team at UL Solutions. This is a hybrid position requiring 3 days per week in our office in Auburn Hills, MI.
Key Responsibilities:
- Develops, executes and implements operational strategy to drive growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
- Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.)
- Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
- Anticipates customer needs by creating strong partnerships with Sales and Business Development.
- Built customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
- Reviews project status, project management, ensures operational delivery, and closes any gaps.
- Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
- Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
Requirements:
- University degree in Business Administration, Management, Engineering or related field.
- 10+ years of engineering experience in the automotive industry.
- Prior experience leading EV battery testing activities.
- Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions.
- An advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
- Ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
- Strong customer collaboration, project management and business acumen skills.
About Us:
At UL Solutions, we are a global leader in applied safety science, transforming safety, security and sustainability challenges into opportunities for customers in more than 110 countries. We deliver testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
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