Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Pollock Orora in Dallas, TX. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our diverse customer base.
Key Responsibilities- Provide timely and accurate order entry and follow-up to ensure on-time shipment.
- Communicate lead times and resolve customer issues in a professional and courteous manner.
- Generate quotations and respond to RFQs in a timely manner, following up to determine status and identify opportunities for growth.
- Develop strong relationships with accounts to drive sales growth and identify new business opportunities.
- Coordinate customer design requests and maintain design logs for follow-up and completion.
- High School Diploma or equivalent, plus 3 years of related experience and training.
- Ability to communicate effectively with internal and external customers individually and in groups.
- Ability to add, subtract, multiply, and divide in all units of measurement, common fractions, decimals, etc.
- Ability to use specific computer software and solve problems dealing with a variety of concrete variables.
At Orora Packaging Solutions, we believe our packaging touches lives. We help customers develop optimized packaging solutions that transform the packaging experience. Our culture is built on values of Teamwork, Passion, Respect, and Integrity, and we strive to deliver packaging solutions that exceed our customers' expectations.
What We Offer- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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