Security Associate I

2 weeks ago


Cincinnati, Ohio, United States Hard Rock International (USA), Inc. Full time
Job Overview

Position Summary

The Security Officer I plays a vital role in maintaining a safe environment for guests and team members at Hard Rock International. Under the guidance of Security Department leadership, this position is responsible for providing essential security services, ensuring the protection of both the organization’s assets and the well-being of its patrons.


Key Responsibilities

  • Oversee the secure handling of monetary transfers within the casino and hotel premises.
  • Assist guests with a range of inquiries, offering information about the venue and events, and providing directions or escorting them as needed.
  • Document incidents thoroughly and accurately in written reports.
  • Conduct regular patrols of the hotel and casino areas to maintain a visible security presence and report any unusual activities or individuals.
  • Support the management of emergency situations through coordination and resolution efforts.
  • Help maintain effective key control procedures.
  • Exhibit a commitment to responsible gaming and alcohol service by discreetly alerting management to any concerns.
  • Perform additional related duties as assigned.

Qualifications

  • A High School Diploma or equivalent is required, along with at least one (1) year of experience in guest services or a related field.
  • Previous experience in Casino/Hotel Security, Law Enforcement, or Military service is preferred.
  • Ability to stand for extended periods, up to 8 hours.
  • Work environment may be fast-paced, crowded, and noisy, with potential exposure to secondhand smoke and other casino-related factors.
  • Effective communication skills in English are essential for interacting with guests regarding job responsibilities.


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