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Service Operations Coordinator
2 months ago
At Koorsen Fire & Security Inc., we are dedicated to leading the fire and security sector, and we need your expertise as a Service Coordinator. This role is essential in ensuring our operations run smoothly and efficiently.
Compensation: $20/hour based on experience.
Key Responsibilities:
- Provide essential administrative and clerical assistance to the service and inspection teams.
- Manage incoming phone communications.
- Coordinate technician schedules effectively.
- Assist in procuring necessary equipment, parts, and supplies.
- Handle billing processes.
- Engage professionally with customers, vendors, and colleagues.
- Exhibit a strong willingness to engage in ongoing learning.
- Understand and adhere to all safety protocols and regulations.
- Follow company policies, procedures, and core values diligently.
- Perform additional tasks as assigned by management.
Qualifications:
- Up to one year of experience in dispatching.
- Successful completion of drug and background screenings.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint.
Physical Requirements:
- Ability to sit for extended periods.
- Proficient use of standard office equipment including computers, phones, and photocopiers.
- Capable of performing repetitive motions while using a computer.
- Regularly required to communicate verbally and audibly; frequently required to sit, stand, walk, and use hands for various tasks.
Hiring Process:
- Completion of the I-9 Verification form is mandatory within three days of hire to confirm identity and eligibility to work.
- All candidates will undergo background checks including criminal records and driving history.
- A urinalysis test for substance abuse will be required if an offer of employment is extended.