Senior Electrical Systems Engineer

2 weeks ago

Lansing, Michigan, United States Vertiv Full time
POSITION SUMMARY

The Senior Electrical Systems Engineer will engage in intricate diagnostics, specialized evaluations, inspections, and assessments on electrical devices and systems. This role provides technical support to a designated region of service engineers.

This position may be mentally demanding, necessitating a high level of focus and concentration on multiple projects and tasks simultaneously.

RESPONSIBILITIES
  • Conduct intricate diagnostics, specialized evaluations, inspections, and assessments on electrical devices and systems.
  • Test and troubleshoot complex electrical systems, including advanced UPS/Battery systems and various types of power metering.
  • Lead significant projects that require specialized expertise, such as UPS acceptance testing, commissioning of larger DC systems, overseeing "turnkey" projects, detailed power surveys, and other forms of electrical consultation.
  • Play a key role in developing tests and inspections in new areas of field services.
  • Utilize troubleshooting capabilities with AC/DC load banks and power quality recording instruments, along with all testing and troubleshooting equipment associated with UPS, Charger, and Battery evaluations.
  • Execute installation and start-up services for all UPS and DC/Battery systems.
  • May conduct and/or supervise a comprehensive range of complex engineering studies.
  • Prepare complete, detailed reports promptly at the conclusion of projects, utilizing a computer, and accurately process job billing.
  • May perform complex analysis and evaluative tasks necessary for completing equipment labeling projects in accordance with recognized industry and international standards, local jurisdiction requirements, and company protocols.
  • Support sales functions and maintain robust client relationships.
  • Perform all functions related to preparing written job proposals for clients, including estimating man-hours and expenses, and developing scope and pricing.
  • Actively engage in client interactions and business development initiatives.
  • Deliver effective technical presentations and may be required to write publishable articles.
  • Mentor other Field Service Engineer positions and provide training and assistance to other Field Service Engineers in the region.
QUALIFICATIONS

To successfully perform this role, an individual must be capable of executing each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Competencies

To excel in this position, an individual should demonstrate the following competencies:

  • Customer Focus: Dedicated to meeting the expectations and requirements of both internal and external customers; actively seeks first-hand customer information to drive improvements in products and services; establishes and maintains effective relationships with customers, earning their trust and respect.
  • Decision Quality: Makes sound decisions based on a blend of analysis, wisdom, experience, and judgment; solutions and suggestions are generally correct and accurate over time; sought after by others for advice and solutions.
  • Integrity and Trust: Widely trusted; seen as a direct and truthful individual who can present the unvarnished truth in an appropriate and constructive manner; maintains confidentiality and does not blame others for personal mistakes.
  • Listening: Practices attentive and active listening; demonstrates patience in hearing others out; can accurately restate the opinions of others, even in disagreement.
  • Problem Solving: Employs rigorous logic and methods to resolve challenging problems with effective solutions; probes all potential sources for answers; adept at identifying hidden problems and conducting thorough analysis.
  • Standing Alone: Willing to take a stand and be accountable; does not shy away from personal responsibility.

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