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Customer Service Representative

2 months ago

Allison Park, Pennsylvania, United States Brandy Farrow - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Responsibilities
  • Customer Relationships: Establish and maintain strong relationships with our customers, providing exceptional service and support to meet their needs.
  • Insurance and Financial Services: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work collaboratively with our team to achieve sales and customer service goals, while maintaining a positive and productive work environment.
Benefits
  • Competitive Compensation: Earn hourly pay plus commission/bonus, with opportunities for growth and advancement within our agency.
  • Benefits Package: Enjoy a comprehensive benefits package, including health benefits, paid time off, and flexible hours.
  • Professional Development: Receive training and support to help you succeed in your role and advance your career.
Requirements
  • Customer Focus: Possess excellent communication skills, with a strong ability to understand and meet customer needs.
  • Marketing and Sales: Have a strong interest in marketing products and services based on customer needs, with a proven track record of success in sales and customer service.
  • Teamwork and Collaboration: Be able to work effectively in a team environment, with a positive and proactive attitude.