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Customer Service Representative

4 weeks ago

Ardmore Park, Pennsylvania, United States State Farm Insurance Full time

As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include:

Key Responsibilities:

  • Assisting customers with inquiries, complaints, and policy changes
  • Providing accurate and timely information regarding insurance products and services
  • Processing policy applications, renewals, and cancellations
  • Handling billing and payment inquiries
  • Resolving customer issues and complaints in a professional and efficient manner
  • Collaborating with team members to ensure customer satisfaction
  • Maintaining accurate customer records and updating information as needed
  • Following company policies and procedures to ensure compliance with insurance regulations
  • Staying updated on industry trends and changes in insurance policies
  • Continuously improving knowledge and skills through training and development opportunities

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • Recognition and rewards for outstanding performance