Customer Service Representative
6 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.
Key Responsibilities:- Provide exceptional customer service to members, prospective members, and guests.
- Handle front desk activities, including answering phones, checking members into the system, and assisting with membership sales.
- Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and assisting with special cleaning projects.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Taymax Group is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Customer Service Representative
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