Customer Service Representative
6 days ago
Choice Party Linens, Inc. is a leading provider of party linens and rental services in the United States. With over 30 years of experience, we pride ourselves on delivering unparalleled service and quality to our customers.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing orders, and communicating with customers in a fast-paced environment.
Responsibilities- Answer customer calls in a friendly and efficient manner
- Process orders and communicate customer concerns
- Perform data entry of email, phone, and online orders
- Efficiently perform all job duties in a fast-paced environment
- Make calls from customer lists to generate new business relationships
- Attend industry networking events and trade shows
- Perform various duties within the warehouse as needed
- At least 18 years old
- Excellent customer service skills
- Superior telephone and conversation skills
- Excellent computer skills
- Strong data entry skills
- Motivated learner and self-starter
- Ability to manage stressful situations
- Ability to ask clear and leading questions
- Ability to multi-task and prioritize tasks
- Flexible availability
- Paid vacation
- Profit sharing
- 401K
- Employee assistance program
- Paid holidays
- Overtime
- Employee rewards and recognition
- Tuition reimbursement
- Free linen rentals
- Health, dental, and additional voluntary benefits
- Paid daily lunch break
- Growth and advancement opportunities
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