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Insurance Customer Service Representative
1 month ago
At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As a key member of our office staff, you'll play a vital role in providing exceptional service to our customers, ensuring their insurance needs are met with professionalism and care.
Key Responsibilities:- Assist customers with their insurance inquiries and resolve issues in a timely and professional manner.
- Process insurance policy changes and updates, ensuring accuracy and efficiency.
- Handle incoming and outgoing phone calls, responding to customer inquiries and providing support as needed.
- Maintain accurate and organized customer files, ensuring confidentiality and compliance with company policies.
- Prepare and process insurance quotes and applications, working closely with customers to understand their needs.
- Collaborate with team members to achieve office goals, promoting a positive and collaborative work environment.
- Stay up-to-date on insurance industry trends and regulations, ensuring compliance and best practices.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to make a real difference in the lives of our customers.
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.