Customer Service Specialist

3 weeks ago


San Diego, California, United States PL Boutique Investors, LLC Full time
Job Details

This position is for a skilled F&B Server who can deliver exceptional customer service and maintain a high level of professionalism in a fast-paced environment.

Responsibilities:

  • Provide exceptional customer service, ensuring guests' needs are met and exceeded
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Upsell and promote menu items, increasing average ticket sales
  • Collaborate with the kitchen team to ensure seamless service and resolve any issues promptly
  • Manage cash handling and operate point-of-sale systems efficiently

Requirements:

  • Minimum 2 years of experience in food and beverage service
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Demonstrated ability to provide exceptional customer service
  • Availability to work flexible hours, including evenings and weekends

Benefits:

  • Competitive salary: $45,000 - $55,000 per year
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Ongoing training and development opportunities
  • Discounts on hotel stays and amenities


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