Service Operations Specialist
3 weeks ago
We are seeking a skilled Service Operations Specialist to join our team in San Diego, CA. As a key member of our operations team, you will be responsible for dispatching calls, managing service requests, and ensuring seamless communication with customers and vendors.
Key Responsibilities- Establish strong relationships with customers, vendors, and co-workers through courteous and professional interactions.
- Efficiently dispatch calls using an organized customer-centered approach.
- Manage all service requests, updates, and actions with our service partners and clients.
- Maintain accurate records of parts and job status on dispatch boards.
- Ensure adherence to company credit procedures for billing and COD calls.
- Verify manufacturer authorization prior to work commencement.
- 1-2 years of experience in customer-facing roles, preferably in a related field.
- Familiarity with dispatch systems or logistics is a plus.
- Ability to work collaboratively as part of a team.
- Excellent organizational, multitasking, and time management skills.
- Proficiency in Microsoft Office programs.
- Strong active listening and communication skills.
- A competitive starting hourly rate of $25-$35.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Optional short-term disability coverage.
- Company-paid long-term disability and life insurance.
- Paid time off for vacations and holidays.
- A 401(k) retirement plan with company match.
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Service Advisor Specialist
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Accounting Operations Specialist
2 days ago
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Service Operations Specialist
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Store Operations Specialist
2 weeks ago
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Delivery Operations Specialist
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Flight Operations Specialist
3 weeks ago
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Amphibious Operations Specialist
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