Clinical Counselor

4 weeks ago

Raleigh, North Carolina, United States Workplace Options Full time
Role Overview

As an EAP Clinical Counselor at Workplace Options, you will be working with participants from diverse backgrounds and cultures, providing emotional support and guidance through challenging situations. Your role will involve engaging with clients over the phone, video, chat, and email, demonstrating empathy and a non-judgmental approach to create a safe and supportive environment.

Key Responsibilities

Provide single-session telephonic and video counseling, in-the-moment support, and crisis telephonic management in a supportive, ethical, and professional manner while maintaining client confidentiality.
Assess clients thoroughly to ensure appropriateness for short-term counseling.
Assess and manage high-risk calls, working closely with individuals at risk.
Appropriately refer clients to external resources or within WPO as part of our holistic approach.
Collaboratively develop clear and concise treatment plans for clients.
Maintain clear clinical and task-oriented documentation in the case management system.

Requirements

Social worker, Counselor, or Psychologist with accompanying Master's degree or diploma.
Licensure or clinical certification preferred.
Minimum 2 years of direct client-contact providing counseling or mental health services.
Experience providing assessments and/or using clinical assessment tools.
Experience using short-term counseling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counseling.
Training in crisis intervention and supporting high-risk clients beneficial.

What We Offer

At Workplace Options, we prioritize employee wellbeing and offer a comprehensive benefits package, including full benefits, paid time off, 401k match, clinical supervision, and training/tuition reimbursement. We strive to create a diverse and inclusive work environment, promoting authenticity and valuing diverse voices. If you are a mental health professional seeking to provide emotional support with a warm and empathic approach, this role may be suitable for you.

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