HR Support Specialist
5 days ago
We are seeking a highly motivated HR Assistant to join our team at System One in Bartlesville, Oklahoma.
About the Role:
- This is an onsite position that requires the successful candidate to work 5 days per week in Bartlesville.
- You will be the first point of contact for customers and must possess excellent communication skills.
Responsibilities:
- Provide support to customers through various channels, including phone, email, and chat.
- Use knowledge resources and reference materials to resolve questions and requests.
- Clearly communicate HR objectives, policies, and government regulations.
- Review and resolve or assign questions and/or requests from various sources in accordance with service levels.
- Maintain detailed ticket descriptions and escalate issues as necessary.
- Work closely with other HR team members to ensure seamless customer experience.
- Recommend methods to simplify and enhance processes, procedures, and technologies.
- Manage access to sensitive data in a confidential manner consistent with federal regulations and policy compliance.
Requirements:
- Legally authorized to work in the job posting country.
- High School Diploma or GED equivalent.
- 3 or more years of direct experience in a customer service area working in a structured environment handling inquiries via several methods of communication.
- Proficient in Word, Excel, and PowerPoint.
- PREFERRED QUALIFICATIONS: Human Resources experience, Experience in SuccessFactors, Ability to follow written procedures and security guidelines.
Estimated Salary:$45,000 - $60,000 per year, depending on qualifications and experience.
What We Offer:
- A supportive and collaborative work environment.
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