Office Assistant

5 days ago


Ellicott City, Maryland, United States Medstar Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our team at Medstar. The successful candidate will be responsible for providing exceptional customer service, managing patient records, and performing various administrative tasks to support the daily operations of our medical office.

Key Responsibilities
  • Provide excellent customer service to patients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage patient records, including registration, scheduling, and updating of demographic information.
  • Perform various administrative tasks, such as data entry, filing, and photocopying.
  • Assist with patient flow, including greeting patients, escorting them to exam rooms, and ensuring a smooth and efficient experience.
  • Collaborate with healthcare professionals to ensure accurate and timely completion of patient care tasks.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • 1-2 years of experience in a medical office setting, with a focus on customer service and administrative tasks.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Basic knowledge of Microsoft Office products, including Word, Excel, and Outlook.

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