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Office Support Specialist

1 month ago

Ellicott City, Maryland, United States Medstar Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our team at Medstar. The successful candidate will be responsible for providing exceptional customer service, managing patient records, and performing various administrative tasks to support the daily operations of our medical office.

Key Responsibilities
  • Provide excellent customer service to patients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage patient records, including registration, scheduling, and updating of patient information.
  • Perform various administrative tasks, such as data entry, filing, and photocopying.
  • Assist with the coordination of patient care, including scheduling appointments and communicating with healthcare providers.
  • Maintain accurate and up-to-date records, including patient demographics, medical history, and treatment plans.
  • Contribute to the achievement of departmental goals and objectives, adhering to quality standards and safety protocols.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • 1-2 years of experience in a medical office or customer service role, with a strong focus on communication and problem-solving skills.
  • Basic knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and other staff members.
Working Conditions

The Office Assistant will work in a dynamic and supportive team environment, with regular opportunities for growth and development. The successful candidate will be required to work in a fast-paced medical office setting, with frequent interactions with patients and healthcare providers.