Head of Technology Controls Assurance Program, Senior Vice President

2 weeks ago

Boston, United States State Street Corporation Full time
Who we are looking for
State Street seeks to recruit a Technology Controls Assurance Program leader to enable the transformation of the Technology estate across the enterprise to adopt a revamped controls assurance program to ensure installing of the right level of standards and policies. This candidate should be a proven global leader who has experience in delivering outcomes with operational excellence and a focus on the customer and business needs. The candidate should have experience in large scale programs, as well as company risk and transformation.

This leader will have a broad range of responsibilities and will be responsible for the strategy and implementation of the Cyber Assurance Program across the Technology organization. Specifically, this leader will work with all of the CIO's direct reports, as well as the second- and third-line partners to establish a robust program of current state understanding that can be leveraged to bring up our risk management standing and drive clarity on current gaps

This role will report into CIO International, Head of Technology Transformation, Risk and Governance.

Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available.

This role will be primarily based in US (preferably Boston) and will consider candidates based in EMEA and APAC regions. Internal associates highly preferred

What you will be responsible for
Partner with the relevant functions and leaders to:
  • Review and enhance current standards based on authoritative sources to fulfill regulatory expectations
  • Review the end-to-end processes that are operating in the GTS environment to assess effectiveness around supporting the standards as well as reviewing the control effectiveness from a process effectiveness perspective
  • Partner with the ERM organization to identify the L3 risks that underlie the broader Technology Risk construct
  • Understand and document gaps against optimal process effectiveness and establish remediation actions or supporting strategic programs necessary to address
  • Partner with the Head of Technology Risk and Regulatory Programs to ensure items are well integrated into the broader program
  • Partner with the Head of Controls Testing, Design and Automation to ensure a coordinated and effective execution plan
  • Manage a set of diverse, senior stakeholders to ensure prioritization of critical items against a complex agenda
  • Build and manage out a team of full-time and consulting resources to ensure effective execution as well as drive a culture of accountability, transparency and challenge


What we value:
  • A smart, challenging and energetic leader, with a passion and deep understanding of program management across Global organizations.
  • Need to understand the dynamics of large-scale transformation programs, preferably with an understanding of risk and regulatory positions for a global bank.
  • High intellect, decisiveness and the drive and flexibility to operate in a constant changing environment.
  • A leader, viewed by others has having a high degree of integrity and forethought in making decisions; able to act in a transparent and consistent manner, not afraid to deliver and manage complex and difficult messages
  • Ability to take data and input from others to foresee potential challenges; threats to the program or unintended circumstances and able to head off potential impacts as a result
  • Skills around being able to create structure in an unstructured white space environment and establish rigorous repeatable processes while shifting in an agile manner to address challenges that come up
  • Extensive, in-depth relevant experience in program management, including experience of leading multi-year, cross-functional or enterprise-wide programs
  • An exceptional understanding of standards-based program management and business analysis practices (Agile/Six-Sigma/Lean), with demonstrable skills in program and project management tools and methodologies
  • Strong project planning skills and expertise in large, complex program management, across multiple work-streams; releases and complex data migrations
  • Extensive background in executing change; understanding of the regulatory landscape and emerging themes
  • Capability to initiate, plan, execute, monitor, control and close on multiple cross-organizational projects concurrently, working with multiple project teams; releases with extensive release management techniques
  • Own reporting requirements to global executives and committees, chair of the appropriate governance forums, including frequent ad hoc, short notice, and tailored reporting demands including those to our global regulators
  • Ability to manage challenging stakeholders, delivery of difficult messages and pro-actively managing effective communication
  • Lead and influence global cross-functional teams whose priorities may not always align to the assigned project and reach a shared understanding to ensure progress is maintained

Education & Preferred Qualifications
  • Minimum of 10+ years of related experience within the financial services industry including time spent managing in an executive capacity
  • Demonstrated experience managing complex transformation / remediation programs.
  • Relevant regulated financial service expertise, with an understanding of challenges of running a large-scale Technology transformation program
  • Strong understanding of process-based business management and risk and controls
  • Managed cross-border teams based over multiple locations, additional points for experience with strong connectivity to the regulators
  • Extensive experience in managing large, complex third parties, who are critical to the success of the program
  • Bachelors / Master's degree in Computer Science, Engineering or related technical field or relevant work experience.
  • Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Operations and Technology subject matter experts
  • Relevant regulated financial service expertise, with an understanding of challenges of running a large-scale Technology transformation program

Salary Range:
$225,000 - $337,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

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