Desktop Support Specialist
4 weeks ago
Build an Aviation Career You're Proud OfBuild your career with integrity by working at a company that doesn't just treat you like a number. You'll get the tools to do things right in a clean and safe work environment and the trust to fix any issue that comes your way. Our on-the-job training and team of experts mean you'll be set up for success.Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organization to help ensure flight and product efficiency.As a Desktop Support Specialist, you'll Install, configure, test, troubleshoot, repair and maintain personal computers, printers, barcode readers, local area networks (LANs) and related software and hardware to keep new and existing systems operational. You will also provide technical assistance to system users.What you'll do: Receives and installs PC hardware and peripheral components such as monitors, keyboards, printers, and disk drives, etc. Loads specified PC software packages, such as operating systems, word processing and spreadsheet applications, etc. in accordance with company policies and procedures. Performs advanced troubleshooting in person and via telephone concerning PC operation; diagnoses system hardware, software and computer problems based on knowledge of system operations; installs, troubleshoots and coordinates repairs of barcode readers. Coordinates the repairs to any personal computer and/or peripherals with major manufacturers/suppliers ensuring warranty provisions apply. Dismantles hardware hook-ups, moves hardware to new locations and reconnects hardware to newly installed cabling. Maintains and administers the telecommunications systems, Call Management (CMS) and Voice Messaging systems (VMS); oversees installation of systems, including equipment and cabling. Liaises with telecommunication service providers to report trouble and enable speedy resolution to functional problems and system outages. Responsible for telecommunications equipment and network services needed to satisfy business requirements for video conferencing. Diagnoses and locates equipment faults and adjusts, replaces or repairs telecommunications equipment. Provides on-going evaluation of system performance on local area network and telecommunication systems and offers recommendations for changes and/or enhancements. Responsible for the daily operation and function of local/wide area network operations such as setting up new users, installation of hardware, diagnosing and resolving hardware and software problems, ensuring proper file server operation and file backup. Maintains a personal computer inventory database and telephone equipment database to ensure all personal computer and telephone resources are accounted for; maintains a software library of all SBU-owned personal computer-based software, ensuring compliance with all software licenses and copyright laws. Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions. Carries out special projects as assigned.What skills you'll use: Must be authorized to work in the United States. High School diploma or GED equivalent. Working experience using JIRA service desk or equivalent for managing incidents and service requests. Prior experience in a 1st/2nd line service desk environment is preferred; training will be provided as needed. Excellent knowledge of using and troubleshooting Microsoft Office products. Strong working knowledge of Windows-based systems (Windows 10, Windows 11, Server 2016-2022). Good working knowledge of Windows technologies, such as Active Directory and Microsoft 365. Foundational knowledge of networking, including TCP/IP, DNS, DHCP. PC hardware setup and configuration. Mobile phone and/or Cisco IP Phone support, is beneficial. College diploma in computer science; or equivalent. Strong analytical, attention to detail, and problem-solving skills. Good planning, organizational, analytical, decision making, oral and written communication skills. Ability to work independently, as well as in a team environment. Benefits that make life better: Comprehensive Healthcare 401(k) with 100% company match; up to 5% vested Paid Time Off starting on day one Bonus opportunities Health- & Dependent Care Flexible Spending Accounts Short- & Long-Term Disability Life & AD&D Insurance Learning & Training opportunitiesAbout UsRaising the Standard of Excellence since 1911With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.Inclusivity Is Our StandardIt is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
#Standard Aero
-
Desktop Support Engineer
3 weeks ago
Springfield, United States Tata Consultancy Services Full timeJob Roles: EUC Administrator (Level 2 Desktop )Skills Experience on Core end user technologies such Windows desktop, laptop, MacBook, Tablet, iPad, printer , outlook , MS office toolsProficient in AD, Windows and MaC OS operating system Windows 10 Autopilot via IntuneBitlocker Encryption through Intune.Experience in SCCM, OS and Software distribution...
-
Lead IT Support Specialist
4 days ago
Springfield, Illinois, United States V2X Full timePosition OverviewV2X is a global leader in providing innovative solutions that merge physical and digital infrastructures. With over a century of experience in mission support, we are dedicated to enhancing security, optimizing logistics, and improving operational readiness. Our company, valued at $3.9 billion and comprising 16,000 professionals,...
-
Senior IT Support Specialist
1 day ago
Springfield, Virginia, United States Vectrus Full timeJob DescriptionOverviewVectrus is seeking a highly skilled Senior Service Desk Specialist to join our team. As a key member of our Information Technology (IT) Enterprise Service Desk, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesReceive, prioritize, and resolve end-user submitted requests in a timely...
-
IT Support Specialist
1 week ago
Springfield, Illinois, United States Illinois Department of Innovation & Technology Full timeJob Overview:This position is with the Illinois Department of Innovation & Technology (DoIT).Key Responsibilities:30% Customer Support:Under direct supervision, the individual will function as a Customer Support Specialist, assisting end users with Microsoft Office and various software applications. This includes:- Providing professional support and guidance...
-
Desktop Support Specialist
2 months ago
Springfield, IL, United States StandardAero Full timeBuild an Aviation Career You're Proud OfBuild your career with integrity by working at a company that doesn't just treat you like a number. You'll get the tools to do things right in a clean and safe work environment and the trust to fix any issue that comes your way. Our on-the-job training and team of experts mean you'll be set up for success.Take charge...
-
Lead IT Support Specialist
4 days ago
Springfield, Illinois, United States V2X Full timePosition OverviewV2X is a global leader in providing innovative solutions that seamlessly integrate physical and digital infrastructures. With over a century of experience in mission support, we are dedicated to enhancing security, optimizing logistics, and improving operational readiness. Our organization, valued at $3.9 billion and comprising 16,000...
-
IT Support Specialist
22 hours ago
Springfield, Illinois, United States Smartech Full timeJob Summary:Smartech is seeking a highly motivated and experienced IT Support Specialist to join our team as a Technical Field Service Representative. As a key member of our field service team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key...
-
CLIN25 Desktop Support Technician
1 month ago
Springfield, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy...
-
Virtual Desktop Infrastructure
22 hours ago
Springfield, Virginia, United States Abile Group, Inc. Full timeAbout the Role:Abile Group, Inc. is seeking a highly skilled Virtual Desktop Infrastructure (VDI) Engineer to join our team. As a VDI Engineer, you will be responsible for designing, implementing, and maintaining virtual desktop infrastructure solutions for our clients.Key Responsibilities:Architect and design virtual desktop infrastructure solutions to meet...
-
Senior Service Desk Specialist
2 days ago
Springfield, United States Vectrus Full timeOverview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients,...
-
Springfield, United States Nightwing Full timeDate Posted:2024-06-06Country:United States of AmericaLocation:VA146: 8320 Alban S100, Springfield 8320 Alban Road Suite 100, Springfield, VA, 22150 USAPosition Role Type:OnsiteAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the...
-
User Support Specialist
2 months ago
Springfield, United States Ark Solutions Full timeArk Solutions Inc is looking for User Support Specialist!Position: User Support Specialist Location: Springfield, MO (ONSITE) Duration: 30+ Months and possibility of extensionDescription:Day-to-day Responsibilities: Usually supervised by Help Desk Supervisor. Provides telephone help desk and on-site support to end users. Applications supported will be...
-
Senior Desktop Support Engineer
3 months ago
Springfield, United States inventium.io LLC Full timeJob DescriptionJob DescriptionSalary: This is a Senior Desktop Support Engineer position for supporting a DoD program located in Fort Belvior, Virginia. Overview:We are looking for a dedicated Senior Desktop Support Engineer to join our team, responsible for managing all aspects of fielded program equipment for our users. This position includes a variety...
-
Senior Service Desk Specialist
3 weeks ago
Springfield, United States V2X Full timeOverviewWorking across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients,...
-
Senior Service Desk Specialist
4 weeks ago
Springfield, United States V2X Full timeOverviewWorking across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients,...
-
IT Support Specialist
1 week ago
Springfield, Illinois, United States Smartech Full timeJob Overview:URGENT HIRING REQUIREMENTFlexible working hours | Independent Contractor PositionAt SMARTECH, a leading provider of PC, Server, and Printer maintenance services, we are seeking a skilled IT contractor to become part of our dedicated team. Candidates should possess at least two years of practical experience in IT hardware, excelling in a dynamic...
-
EUC Support
2 weeks ago
Springfield, United States Tata Consultancy Services Full timeJob DescriptionSkills Required: Windows 10/11 , MaC OS, Laptop , SCCM , AV Conferencing equipment Experience on Core end user technologies such Windows desktop, laptop, MacBook, Tablet, iPad, printer , outlook , MS office toolsProficient in AD, Windows and MaC OS operating systemWindows 10 Autopilot via IntuneBitlocker Encryption through Intune.Experience in...
-
Traveling Radiology Specialist
1 week ago
Springfield, Ohio, United States Healthcare Support Full timePosition Overview:Healthcare Support is currently seeking a traveling Radiology Specialist for an exciting opportunity in the healthcare sector.Job Details:Specialty: Radiology SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: - 40 hours per week - Shift options: 4-10 hour shifts including weekends or 5-8 hour shifts...
-
Tier 1 Support Specialist
3 months ago
Springfield, United States International Gourmet Foods Inc Full timeJob DescriptionJob DescriptionTier 1 Support SpecialistThe Tier 1 Support Specialist’s primary function is to provide technical support to IGF staff. Under the direction of the Director of Information Technology this position performs various technical tasks relating to configuration, installation, troubleshooting and general maintenance of computer...
-
IT Systems Support Specialist
6 days ago
Springfield, Virginia, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Hardware Installations, IT Hardware, Workstation HardwareCertifications:Comp TIA Security -...
