IT Support Specialist

2 months ago


Springfield, Illinois, United States Smartech Full time

Job Overview:

  • URGENT HIRING REQUIREMENT
  • Flexible working hours | Independent Contractor Position

At SMARTECH, a leading provider of PC, Server, and Printer maintenance services, we are seeking a skilled IT contractor to become part of our dedicated team. Candidates should possess at least two years of practical experience in IT hardware, excelling in a dynamic field service environment.

Joining SMARTECH means becoming part of a supportive community that prioritizes your professional growth. We offer a range of industry certifications at no cost, enabling you to advance your skills and enhance your career profile.

Position Purpose

  • The role of Field Service Representative 2 is primarily conducted in a structured environment. Responsibilities include executing repairs such as unit replacements, software installations, and unit assessments following detailed procedures. You will also manage non-troubleshooting tasks with direction from scripts, help desks, or service desks in a Next Business Day (NBD) service delivery model.

Core Responsibilities

  • Manage NBD and DTS service requests, as well as install and maintain PCs, peripherals, and electronic devices
  • Respond to service inquiries and perform designated tasks as directed by the Help Desk, Service Desk, or established scripts
  • Execute routine installations, relocations, additions, and modifications as part of a coordinated team effort
  • Perform software installations, unit diagnostics, and component swaps according to established procedures
  • Conduct basic troubleshooting and component replacements on PCs, servers, and peripherals
  • Carry out preventative maintenance tasks on specified products as instructed
  • Maintain a professional demeanor and appearance while ensuring customer satisfaction

Essential Qualifications

  • Strong knowledge of desktop hardware and software, including fundamental Microsoft applications
  • Basic mechanical aptitude and understanding of electrostatic discharge (ESD) safety protocols
  • Ability to address straightforward issues as directed
  • Clearance from clients or government entities as required

Company Information

  • Company Name: Unisys

  • Pharmacy Assistant

    2 days ago


    Springfield, Illinois, United States Specialist Office Full time

    Job DescriptionAt Specialist Office, we are seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in ensuring the smooth operation of our retail pharmacy.Mandatory Requirements:3 years of experience as a pharmacy technicianExperience working in a retail pharmacy is a mustExperience assisting...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job Title: Cyber Security SpecialistCyber Security Specialist is responsible for providing cyber threat intelligence services, developing and disseminating reports, and implementing security measures for communication systems and networks.Key Responsibilities:Provide cyber threat intelligence services for the collection, fusion, analysis, creation, and...


  • Springfield, Illinois, United States IT Concepts Full time

    IT Concepts is seeking a highly skilled Software Development Specialist to support the National Geospatial-Intelligence Agency. The ideal candidate will have a strong background in software development, particularly with embedded systems and real-time operating systems.The successful candidate will be responsible for performing software testing and...


  • Springfield, Illinois, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Urbana, Illinois.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses,...


  • Springfield, Illinois, United States HealthCare Support Full time

    Speech Language Pathologist OpportunityHealthCare Support is seeking a Speech Language Pathologist for a 13-week contract in South Dakota. This role offers a unique blend of clinical expertise and professional growth opportunities.Benefits of Working with HealthCare Support: Immediate enrollment in health insurance Dental insurance Life insurance Employee...


  • Springfield, Illinois, United States pro it Full time

    Job SummaryWe are seeking a highly skilled Senior Application Testing Specialist to join our team at Pro IT. As a key member of our quality assurance team, you will be responsible for ensuring the quality and reliability of our applications through comprehensive testing and quality assurance processes.Key ResponsibilitiesDevelop and implement comprehensive...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job Title: Cyber Security SpecialistCyber Security Specialist is responsible for providing cyber threat intelligence services, developing and disseminating reports, and implementing security measures for communication systems and networks.Key Responsibilities:Provide cyber threat intelligence services, including collection, fusion, analysis, creation, and...


  • Springfield, Illinois, United States ALTA IT Services Full time

    Job OverviewALTA IT Services seeks a skilled Business Operations Specialist to provide analytical, operational, and project management support functions. The ideal candidate will possess a strong understanding of Technology Business Management (TBM) principles and be able to execute them effectively.Key ResponsibilitiesCollect, track, and manage program...


  • Springfield, Illinois, United States Topre America Corporation Full time

    Job TitleTechnical Assistance SpecialistWe are seeking an experienced Technical Assistance Specialist to join our dynamic team at Topre America Corporation. As a Technical Assistance Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run...


  • Springfield, Illinois, United States Alert IT Solutions Full time

    Job OverviewMulesoft Integration SpecialistAlert IT Solutions is seeking a skilled Mulesoft Integration Specialist to lead the design, configuration, and implementation of integration solutions using MuleSoft's Anypoint Platform. The ideal candidate will have extensive experience in designing, configuring, and implementing integration solutions using...

  • CT Imaging Specialist

    2 weeks ago


    Springfield, Illinois, United States HealthCare Support Full time

    CT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join their team for a 13-week contract in Springfield, Ohio.Benefits PackageImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Additionally, you'll have access to open investment accounts and licensure and certification...

  • CT Imaging Specialist

    3 weeks ago


    Springfield, Illinois, United States HealthCare Support Full time

    CT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join our team for a 13-week contract in Springfield, Ohio.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...


  • Springfield, Illinois, United States eTeam Inc Full time

    Job Summary:The eTeam Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for all technical support issues at an enterprise level.Key Responsibilities:Provide high-quality, accurate, and time-sensitive service to our customers in a high-volume help desk call...


  • Springfield, Illinois, United States V2X Full time

    Job Title: Senior Service Desk SpecialistJoin V2X, a leading provider of smart solutions, in our mission to integrate physical and digital infrastructure. We are seeking a highly skilled Senior Service Desk Specialist to support our government customer based in Springfield, VA.Job SummaryWe are looking for a seasoned IT professional to join our team as a...


  • Springfield, Illinois, United States Vectrus Full time

    Join Vectrus as a Senior Service Desk SpecialistWe are seeking a highly skilled Senior Service Desk Specialist to join our team at Vectrus. As a key member of our global support team, you will be responsible for providing expert technical support to our customers across the globe.As a Senior Service Desk Specialist, you will be the primary point of contact...


  • Springfield, Illinois, United States Healthcare Support Full time

    Job SummaryHealthcare Support is seeking a skilled Travel Nurse RN Cardiac PCU Specialist to join our team. As a trusted partner to top healthcare organizations, we provide national healthcare and medical recruiting services with exceptional success.Job ResponsibilitiesProvide high-quality patient care in a Cardiac PCU settingCollaborate with...


  • Springfield, Illinois, United States Planned Parenthood of Michigan Full time

    Job SummaryPlanned Parenthood of Southwest Ohio Region is seeking a skilled IT Support Specialist to provide secondary support, maintenance, and training for our IT systems and hardware. The ideal candidate will have a strong background in computer science and experience working in a networked environment.Responsibilities include configuring, installing, and...


  • Springfield, Illinois, United States Anchor Staffing Inc. Full time

    Job Title: Wellness Support SpecialistWe are seeking a highly skilled and compassionate Wellness Support Specialist to join our team at Anchor Staffing Inc. in Illinois. As a key member of our Wellness and Recovery Team, you will provide critical support to individuals across the state, empowering them to achieve their recovery and wellness goals.Key...


  • Springfield, Illinois, United States V2X Full time

    Senior Service Desk SpecialistOverviewV2X is seeking a Senior Service Desk Specialist to support our IT business and mission-focused enterprise systems in Springfield, VA.ResponsibilitiesThe Senior Service Desk Specialist will handle IT-related service requests, incidents, and problems for our customers.Key ResponsibilitiesReceive, prioritize, document, and...


  • Springfield, Illinois, United States Concentra Full time

    We are seeking a highly skilled Medical Support Specialist to join our team at Concentra. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our clinical team.The ideal candidate will have a strong background in medical procedures and terminology, as well as excellent communication and...