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EUC Support

2 months ago

Springfield, United States Tata Consultancy Services Full time

Job Description


Skills Required: Windows 10/11 , MaC OS, Laptop , SCCM , AV Conferencing equipment


  • Experience on Core end user technologies such Windows desktop, laptop, MacBook, Tablet, iPad, printer , outlook , MS office tools
  • Proficient in AD, Windows and MaC OS operating system
  • Windows 10 Autopilot via Intune
  • Bitlocker Encryption through Intune.
  • Experience in SCCM, OS and Software distribution technologies.
  • Experience supporting ELT teams
  • Experience in supporting Audio/Video conferencing equipment
  • Exposure to Cisco Switches and routers
  • Good communication skills considering this requires executive leadership support.


Job Description:

  • In-depth knowledge on Hardware Troubleshooting of Laptop, MacBook Desktop and Printer.
  • Configuring and maintaining of Client Secure Printer Service
  • Installation/replacement of printer toner, drums or any other customer serviceable parts Windows platform OS and application related knowledge.
  • Management of IOS and Android mobility devices.
  • Supporting Audio & Video Conferencing devices.
  • Maintaining Conference room equipment
  • Support to ELT team members
  • Order new and replacement equipment as needed
  • Be present in the office when ELT members, office meetings, Town Halls, monthly ALC Meetings
  • Maintain Inventory of onsite resources (laptop, desktop, network devices and any accessories)
  • Support Patching of end user devices and IT equipment at the local site.