Area Supervisor

4 weeks ago

Issaquah, United States Ross Stores Full time

Our values start with our people, join a team that values you

We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:;

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty.; Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS:

Maintaining Safe ; Secure Environments:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.; Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.;;
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.;;
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
General Merchandising:
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.


Loss Prevention:

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.; Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts ?Code 50? package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and ?presence? at the Front End, managing the line to expedite; Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates? break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the ?Scan and Bag? best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men?s/Women?s 4-way features, and specialty racks.


Fitting Rooms:

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.;
  • Ensures go-back compliance throughout the day.; All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.


COMPETENCIES:

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns ; Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability ; Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.


PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Certain assignments may require other qualifications and skills.

Associates who work Stockroom shifts:; ability to regularly push, pull and lift more than 20 lbs.

SUPERVISORY RESPONSIBILITIES:

Retail Associates

Stockroom Leads (where applicable)

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position.; It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.; Contents are subject to change at management?s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company?s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

The base pay range for this role is $19.50-$20.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.RequiredPreferredJob Industries
  • Retail

  • Culinary Supervisor

    2 weeks ago

    Issaquah, Washington, United States Thomas Cuisine Full time

    Culinary SupervisorJob Category: Chef Manager Requisition Number: SOUSC002926Job OverviewThomas Cuisine is seeking a Culinary Supervisor for a senior health facility.The Culinary Supervisor will play a pivotal role in assisting the Executive Chef and Food Services Director in overseeing the comprehensive food production process. This includes the...

  • Maintenance Supervisor

    4 days ago

    Issaquah, Washington, United States Avenue5 Residential Full time

    About the Maintenance Supervisor Role at Avenue5 ResidentialWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our property operations team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our assigned properties are carried out...

  • Maintenance Supervisor

    6 days ago

    Issaquah, Washington, United States Avenue5 Residential Full time

    About the Maintenance Supervisor RoleWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our property operations team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our assigned properties are carried out to the highest...

  • Fire Sprinkler Fitter

    3 months ago

    Issaquah, United States T & T Moore Enterprises Corporation Full time

    Job DescriptionJob DescriptionLooking for enthusiastic people of all skill sets for an exciting career in fire protection. Here at Moore Fire we are passionate about what we do because we get to save lives every day by installing life safety fire sprinkler systems. So whether you are entry-level or a seasoned professional, we are looking for people to fill...

  • Fire Sprinkler Fitter

    3 months ago

    Issaquah, United States T & T Moore Enterprises Corporation Full time

    Job DescriptionJob DescriptionLooking for enthusiastic people of all skill sets for an exciting career in fire protection. Here at Moore Fire we are passionate about what we do because we get to save lives every day by installing life safety fire sprinkler systems. So whether you are entry-level or a seasoned professional, we are looking for people to fill...

  • E-commerce Sales Supervisor

    2 weeks ago

    Issaquah, Washington, United States Dick's Sporting Goods Full time

    Job OverviewPOSITION SUMMARY:The Sales Supervisor plays a crucial role in upholding brand standards and enhancing the teammate experience. Under the guidance of the Assistant Store Manager and Store Manager, this individual serves as the in-store authority for their specific business area. The focus is on delivering exceptional service to customers while...

  • Dining Services Supervisor

    6 days ago

    Issaquah, Washington, United States University House Issaquah Full time

    Job Summary:University House Issaquah is seeking a highly skilled and experienced Lead Food Server to join our Dining Services team. As a key member of our team, you will be responsible for ensuring that all guests to our full-service restaurant are treated to a world-class dining experience.Key Responsibilities:Supervise and coordinate the activities of...

  • Yard Operations Supervisor

    2 weeks ago

    Issaquah, Washington, United States Builders FirstSource Full time

    Position Overview: Under the supervision of the General Manager, this role is responsible for overseeing various operational functions that manage the flow of materials efficiently and cost-effectively. These functions may include manufacturing, distribution, and warehousing.Key Responsibilities:Manage the overall operations and physical conditions of the...

  • Healthcare Assistant Supervisor

    2 weeks ago

    Issaquah, Washington, United States Proliance Surgeons, Inc. Full time

    Company OverviewProliance Surgeons, Inc. stands as one of the leading surgical practices nationwide, boasting a network of over 450 healthcare providers, including more than 200 board-certified physicians, delivering care across more than 100 locations in Washington State.Position SummaryThe Medical Assistant Coordinator serves as a vital patient care...

  • Nursing Assistant

    2 weeks ago

    Issaquah, Washington, United States Providence Full time

    **Job Summary**The Nursing Assistant Registered provides high-quality, patient-centered care to residents in accordance with their individualized care plans and as directed by supervisors.**Key Responsibilities:**Deliver routine daily nursing care and services to residents, ensuring their physical, emotional, and social needs are met.Collaborate with the...

  • Physical Therapist Assistant

    3 months ago

    Issaquah, United States Sigma Full time

    TRT0014 - Physical Therapist Assistant - Issaquah, WA - 13 Weeks Contract Sigma Healthcare staffing is currently looking for Physical Therapist Assistant to work for our contracted facility in Issaquah, WA. Shift : Days Scope: The responsibility of this position includes the day to day therapeutic intervention of appropriate individuals in the rehab...

  • AVA Rehabilitation Tech

    1 month ago

    Issaquah, United States Therapy Solutions Full time

    Join Our Passionate & Purposeful In-House Therapy Team! Rehab Tech:Experience is Not Necessary as Rehab Tech; Healthcare experience is a plus.Organization and multi-tasking are very important. Experience as a CNA would be helpful.Full-time, 30 hours/week w/ Flexible Schedules/Shifts AvailableGreat position for those who may be interested in going into a...

  • AVA Rehabilitation Tech

    3 weeks ago

    Issaquah, United States Therapy Solutions Full time

    Join Our Passionate & Purposeful In-House Therapy Team! Rehab Tech:Experience is Not Necessary as Rehab Tech; Healthcare experience is a plus.Organization and multi-tasking are very important. Experience as a CNA would be helpful. Full-time, 30 hours/week w/ Flexible Schedules/Shifts AvailableGreat position for those who may be interested in going into a...

  • AVA Rehabilitation Tech

    3 months ago

    Issaquah, United States Issaquah Operations LLC Full time

    Job DescriptionJob DescriptionJoin Our Passionate & Purposeful In-House Therapy Team!Rehab Tech:Experience is Not Necessary as Rehab Tech; Healthcare experience is a plus.Organization and multi-tasking are very important. Experience as a CNA would be helpful. Full-time, 30 hours/week w/ Flexible Schedules/Shifts AvailableGreat position for those who may be...

  • AVA Rehabilitation Tech

    2 months ago

    Issaquah, United States Therapy Solutions Full time

    Join Our Passionate & Purposeful In-House Therapy Team! Rehab Tech:Experience is Not Necessary as Rehab Tech; Healthcare experience is a plus.Organization and multi-tasking are very important. Experience as a CNA would be helpful. Full-time, 30 hours/week w/ Flexible Schedules/Shifts AvailableGreat position for those who may be interested in going into a...

  • Lead Server

    1 week ago

    Issaquah, United States Timberridgelcs Full time

    Position Title: Lead Server Department: Culinary Services/Food and Beverage Schedule: Varied (Part Time & Full Time) Pay: $24-$25/hr Who we are: Nestled at the base of Cougar Mountain is a senior living community in Issaquah, Washington unlike any other in the East Seattle area: Timber Ridge at Talus. When our community of well-traveled, outdoor-loving...

  • Food Service Worker

    4 days ago

    Issaquah, United States SSP Full time

    $21.96 / hour + tipsEmployee assistance programCareer development and opportunities Our restaurant portfolio in SEA includes Capitol Hill, Ballard Brew Hall, Mi Casa Cantina, LouLou Market and Bar and many more.  Here are a few things you can expect as a Food Service Worker at SSP America:Greet guests in a courteous and friendly mannerProcess orders and...

  • Food Service Worker

    5 days ago

    Issaquah, United States SSP Full time

    $21.96 / hour + tipsEmployee assistance programCareer development and opportunities Our restaurant portfolio in SEA includes Capitol Hill, Ballard Brew Hall, Mi Casa Cantina, LouLou Market and Bar and many more.  Here are a few things you can expect as a Food Service Worker at SSP America:Greet guests in a courteous and friendly mannerProcess orders and...

  • Food Service Worker

    2 days ago

    Issaquah, United States SSP Full time

    $21.96 / hour + tips Employee assistance program Career development and opportunities Our restaurant portfolio in SEA includes Capitol Hill, Ballard Brew Hall, Mi Casa Cantina, LouLou Market and Bar and many more.  Here are a few things you can expect as a Food Service Worker at SSP America: Greet guests in a courteous and friendly manner Process orders...

  • Certified Nurse's Aide

    1 month ago

    Issaquah, United States Essex Meadows Inc Full time

    Job DescriptionPosition Title: Certified Nurse's Assistant (CNA)Department: Briarwood Health CenterSchedule: P/T Day/eve Pay: $23-$28 DOEWho we are:Nestled at the base of Cougar Mountain is a senior living community in Issaquah, Washington unlike any other in the East Seattle area: Timber Ridge at Talus. When our community of well-traveled, outdoor-loving...