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Director, Sales and Catering
3 months ago
Pay: $0 per year - $110000 per year As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.Essential Duties & ResponsibilitiesAccomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and proceduresOverall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of salesLeverage Sales Team to execute on sales strategies to meet financial targetsMeets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variancesDetermines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demandAccomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plansSustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunitiesRepresent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservationsBasic Qualifications & SkillsAssociate degree in Sales, Communications, Marketing, Business or Hotel ManagementMinimum 5 years experience in sales, event planning, and/or cateringMinimum 3 year supervisory/leadership experience in hospitality fieldDemonstrated proficiency in Microsoft Office SuiteSuccessful completion of criminal background check and drug screenSuccessful completion of Department of Motor Vehicle checkProfessional communication skills both verbal and writtenDesired Qualifications & TraitsBachelor's degree in Sales, Communications, Marketing, Business or Hotel ManagementSignificant customer service experienceStrong problem solving and organizational skillsAttention to detail and ability to exceed quality standardsEnthusiastic and positive energyMulti-tasking abilityPhysical RequirementsAble to lift up to 20lbsAble to bend, stretch, and twistAble to stand or sit for long periods of timeEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
