Technical Service Representative
6 days ago
Location:
White Marsh
Reports to: Team Lead, Inside Sales, T&HS, US/CAN
Workplace type: HybridIngredion is looking for a Technical Sales Representative who will be part of our Virtual Sales Team. In this role, you will interact directly with our small and medium customers, providing them with ingredient recommendations for their food & beverage applications. You will be managing customers directly and developing new opportunities. You will be working across our entire portfolio, including starches, plant-based proteins, sugar-reduction solutions, and hydrocolloids. You will be joining a large team of peers and enjoying significant on-the-job training and support. This role provides high visibility within Ingredion including exposure to field Sales, Technical Service, R&D, Customer Service, etc. This role is ideal for someone who is passionate about building relationships with customers and has a technical degree, such as Food Science. The role is a springboard for career growth at Ingredion.
As a Technical Account Representative, your responsibilities will include:
Account management: manage accounts in an assigned sales territory Lead generation and management: develop new opportunities with existing and prospective customers by following up on leads from multiple sources (trade shows, marketing qualified leads, online chat, 1-800 line)
Relationships: develop meaningful relationships with customers Skill set: Develop an understanding of Ingredion's product portfolio. Demonstrate solution selling skills to help customers solve their ingredient formulation needs with Ingredion's products. Continuously develop sales skills via training and on-the-job learningStay up to date with current trends in the food industryThe role does not require travel to customers, but offers opportunities for travel to trade shows or industry events Ideal candidates will have: A bachelor's degree in food science or technical field1-3 years of work experience in Sales or Customer ServicePassion for working with customers and building relationshipsAttention to detail, well organized, interested in working in a fast-paced environmentGood communication skills, effective at presenting ideas to customers, comfortable speaking to customers via phone or videoWe are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability-mental or physical-marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law ("protected classifications"). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available: NoPay Range: This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits: Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.
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