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Customer Service Representative

2 months ago

White Marsh, Maryland, United States Aimbridge Hospitality Full time
Front Desk Agent

Job Summary: We are seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a seamless stay experience for our guests.

Key Responsibilities:

  • Greet and register guests in a friendly and professional manner
  • Provide outstanding guest service during their stay, addressing any concerns or issues promptly
  • Settle guest accounts upon completion of their stay
  • Collaborate with hotel staff to ensure a smooth and efficient operation

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work evenings and weekends

About Aimbridge Hospitality: We are a leading hospitality company dedicated to delivering exceptional guest experiences and providing opportunities for our team members to grow and succeed.