End User Computing Analyst
5 days ago
Why choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both reassurance and a plan. Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people. About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* Job Title: End User Computing Analyst - Onsite to Las Vegas - New Mexico Good experience of working in end-user support function covering EUC and software/OS installations and support. Performs analysis, diagnosis, and resolution of sophisticated end user computing problems, and recommends and implements corrective solutions. Installs, configures, tests, maintains, monitors, and troubleshoots end-user computing hardware (including desktops, laptops, printers, mobile devices, telephones, etc.) and related software. Responds appropriately to all requests for assistance and prioritizes and completes requests with a high level of customer service and within expected timeframes and/or service level agreements (SLAs) Good knowledge of Microsoft's product offerings including high level capabilities and competitor products Supporting Windows 10 and MS Office 365 using System Centre Configuration Manager (SCCM) Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices. Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when vital. Updates and maintains information in the ticketing system, and prepares status, activity, and project updates and reports, as requested Salary & Compensation: Applications will be accepted until 9/15/2024. The annual salary for this job is between $63,500 to $74,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The Salary, compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-DC1 #CB #Ind123
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End User Computing Analyst
4 days ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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End User Computing Analyst
4 days ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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End User Computing Analyst
4 days ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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End User Computing Analyst
4 days ago
Las Vegas, NM, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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End User Support Analyst
2 weeks ago
Las Vegas, United States NavitsPartners Full timeTitle: End User Support AnalystResponsibilities: Address user support requests through telephone and email in a courteous and professional manner. Capture and document user information and issue details. Prioritize and schedule support requests, escalating as necessary. Document the troubleshooting and resolution process thoroughly. Use online resources to...
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End User Support Analyst
2 weeks ago
Las Vegas, United States NavitsPartners Full timeTitle: End User Support AnalystResponsibilities: Address user support requests through telephone and email in a courteous and professional manner. Capture and document user information and issue details. Prioritize and schedule support requests, escalating as necessary. Document the troubleshooting and resolution process thoroughly. Use online resources to...
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End User Support Analyst
2 weeks ago
Las Vegas, United States NavitsPartners Full timeTitle: End User Support AnalystResponsibilities: Address user support requests through telephone and email in a courteous and professional manner. Capture and document user information and issue details. Prioritize and schedule support requests, escalating as necessary. Document the troubleshooting and resolution process thoroughly. Use online resources to...
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IT End User Enhancement Specialist
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End User Support Technician
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Las Vegas, United States TEEMA Full timeOne of our large national customers is looking for an End User Support Technician Las Vegas, NV.This is providing support for internal end users and potentially some customers as well.Responsibilities:Remote Helpdesk Support and Onsite Desktop SupportProviding support on Windows 11 OS.Providing implementation support.Providing trouble ticket...
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End User Support Technician
2 weeks ago
Las Vegas, United States TEEMA Full timeOne of our large national customers is looking for an End User Support Technician Las Vegas, NV.This is providing support for internal end users and potentially some customers as well.Responsibilities:Remote Helpdesk Support and Onsite Desktop SupportProviding support on Windows 11 OS.Providing implementation support.Providing trouble ticket...
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Computer Systems Analyst
5 days ago
Las Vegas, United States S2Technologies Full timeJob DescriptionJob DescriptionComputer Systems Analyst (CSA)Openings # 1Date: 9/10/2024Location: Nellis Air Force Base, NevadaS2Technologies is currently sourcing for qualified candidates to join our team. We are currently looking for candidates who have training and experience performing as a Computer Systems Analyst (CSA). The qualified candidate shall...
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IT End User Enhancement Specialist
5 days ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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IT End User Enhancement Specialist
4 days ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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IT End User Enhancement Specialist
4 days ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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IT End User Enhancement Specialist
1 week ago
Las Vegas, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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Computer Support Analyst
2 weeks ago
Las Vegas, Nevada, United States Office1 Full timeIT Support SpecialistOffice1 is a leading technology service provider in the western United States, recognized for delivering cutting-edge solutions since 1995. We are looking for dedicated professionals to join our IT Support team, tasked with the installation, maintenance, and troubleshooting of computer and network systems.KEY RESPONSIBILITIESDeliver...
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Technical Support Analyst
1 week ago
Las Vegas, Nevada, United States APN Software Services Inc Full timeJob OverviewAs a **Technical Support Analyst** at APN Software Services Inc, you will play a crucial role in assisting our clients with their computing needs. Your primary responsibilities will encompass the setup and configuration of hardware and software, imaging new PCs or laptops, and providing remote and phone support to effectively troubleshoot and...
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IT End User Enhancement Specialist
4 days ago
Las Vegas, NM, United States Cognizant Full timeWhy choose cognizant? It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies...
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Cloud Computing Professional
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Las Vegas, Nevada, United States Fusion HCR Full timeAbout the Role:Fusion HCR is seeking a highly skilled Salesforce Developer to join our team as a contractor. This individual will be an expert in Salesforce development and integration, with a strong emphasis on implementing custom workflows, modifying layouts, and leveraging Salesforce's AI features (Einstein AI).Key Responsibilities:Custom Solution...
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Digital Transformation Specialist
3 days ago
Las Vegas, New Mexico, United States Cognizant Full timeAbout the RoleCognizant is a leading provider of digital transformation services, and we're seeking a skilled End User Computing Analyst to join our team.Key Responsibilities:Provide expert-level support for end-user computing hardware and software, including desktops, laptops, printers, and mobile devices.Analyze and resolve complex technical issues, and...
