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Computer Systems Analyst

2 months ago

Las Vegas, United States S2Technologies Full time
Job DescriptionJob Description

Computer Systems Analyst (CSA)

Openings # 1

Date: 9/10/2024

Location: Nellis Air Force Base, Nevada

S2Technologies is currently sourcing for qualified candidates to join our team. We are currently looking for candidates who have training and experience performing as a Computer Systems Analyst (CSA). The qualified candidate shall perform the following tasks:

Required Knowledge, Skills, and Abilities

Joint Center for Electromagnetic Readiness (JCER) Advisory and Assistance Services (A&AS) support to accomplish Joint Electromagnetic Spectrum Operations (JEMSO) readiness evaluations of service deployment certification events, or prerequisite training considered critical and mandatory prior to deployment to support a Combatant Command (CCMD). Support includes research on electromagnetic spectrum (EMS) issues, obtain relevant DOD documents, conduct studies and report the results thereof, analyze options, and develop specified documentation to assist with effectively and efficiently carrying out the JCER mission. Assist with applying scientific methods and techniques, evaluation planning, coordinating specifications related to computer software use cases and software demonstrations, operations research and systems analysis, program management expertise, and an understanding of multi-service and Joint doctrine and tactics, techniques, and procedures (TTP) to address the JCER focus areas.

Experience:

  • Operates as the CSA for all issues related to the systems within their area of operations, in collateral, SCIF, and/or SAP areas. Coordinates support from other IT members as needed based on their accesses.
  • Acts as the support level IT responsible for basic customer issues. Gathers customer's information and as much information as possible from the end user to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. Identify underlying problems and sorts through possible solutions. Handles straightforward problems with a goal to handle 75%-85% of the user problems before finding it necessary to escalate the issue to a higher-level IT;
  • Conducts customer service and help desk tasks, in/out-processing of personnel, and equipment, account, troubleshooting, software, incident management, and (DTA) tasks;
  • In-processing and out-processing personnel within the organization. Ensuring that all incoming personnel have all rights, access, and accounts needed as soon as possible and that all personnel have a dedicated workspace with working stations within 48-72 hours after arriving at the unit. Ensuring that all personnel leaving the organization are out-processed according to unit standards;
  • Ensuring the readiness of VTCs to support mission requirements; and
  • Ensuring TEMPEST updates are accurate regularly.
  • Providing IT technical support and assistance to customers and organizations. Conducting IT help desk activities to support organizational personnel including the installation, monitoring, and maintenance of IT assets. Coordinates with higher level IT and leadership on policies and procedures for personnel access and use of IT assets and capabilities;
  • Diagnosing and solving technical issues including email clients and internet connectivity. Resolving basic computer problems related to hardware and software issues to help personnel get back up and running in a timely manner;
  • Conducting and maintaining IT asset inventories. Ensuring IT assets are accounted for, deployed, maintained, upgraded, and disposed of when necessary;
  • Establishing requirements for LAN and WAN connectivity for multiple networks. Managing the identification, licensing, installation, configuration control, and maintenance of IT assets including upgrades of administrative and analytical systems and software;

Conducting standard PC, printer/copier/scanner, phone, and cell phone management and maintenance; and


Education:


  • At least five (5) years of demonstrated relevant experience.

Certifications:

  • n/a

Security Clearance:


  • United States citizen
  • TS security clearance with eligibility for SCI, SAP, and SAR accesses. An Interim TS may be acceptable with approval from the JCER Director.

Benefits:

  • Medical, Dental, Vision, Short-Term and Long-Term Disability and Life Insurance. 401K with company contributions up to 5% match. Paid Time off includes PTO Vacation, 40 Hours of Sick leave, and 12 Federal Holidays.

Other Position Requirements:

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.