Sales Manager, Participant Services and Sales Solutions

4 weeks ago

Hartford, United States Disability Solutions Full time
Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now

Profile Summary:

This role manages, directs and leads a sales/relationship/service telephone team of up to 12 - 15 investment advisor representatives. This team is the home office Personal Investing organization and responsible for Voya's rollover and retention initiatives. They engage customers in fiduciary/best interests conversations, grow and retain their relationships, delivery superior customer experience all with a firm eye towards compliance and suitability in an advisory environment. This role will have significant supervisory oversight (call monitoring, call quality, sales effectiveness, and regulatory adherence) as well as direct responsibility of sales and retention goal achievement. These individuals will be required to have an in-depth knowledge of all retirement, retail and other investment product offerings as well as an understanding of current business/financial environment and changing regulatory requirements.

Profile Description:

1. Ultimate regulatory oversight in a fiduciary environment to staff, train and lead a team of investment advisor representatives while meeting asset retention, sales production and customer satisfaction goals.
2. Accountable for adherence to firm's FINRA (and other regulatory) supervisory guidelines and procedures
3. Attainment of asset retention, sales production, consolidation and customer satisfaction goals for their team and the organization
4. Create a positive work environment with a commitment to coaching and employee development
5. Participation in the development and execution of business plans to meet organizational strategic initiatives
6. Other duties and projects as assigned.

Knowledge & Experience:
  • College degree is required. MBA, CFP or CFA designations are preferred, not required.
  • Financial services or related sales management experience of 5 - 7 years is preferred.
  • Licensure required Series, 7, 24, 63, 65/66. CRPC designation (may be attained).
  • Identified individual will exhibit strong sales and customer relationship experience, a full understanding of retirement and retirement income planning, full adherence to FINRA/DOL fiduciary standards (including delivery of service against those standards) and will be dedicated to delivering an outstanding customer experience with every customer interaction.
  • Ability to coach, build a team, understand relationship between organizational strategy and business plan components is required.
  • Strong work ethic and exceptional leadership traits are required.


#LI-NV1

#LI-Remote

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$97,160 - $152,880 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer
  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year


Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.


Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

  • Sales Growth Specialist

    1 week ago

    Hartford, Connecticut, United States Sales Focus Inc. Full time

    Company OverviewSales Focus Inc. is a sales outsourcing pioneer with 25 years of experience working with various industries to boost regional, national, and international sales performance for our clients. Our client, Constellation Energy, is one of the leading energy companies in the United States, offering businesses a variety of natural gas and...

  • Summer Sales Development Associate

    1 month ago

    Hartford, Connecticut, United States Lotus Sales Full time

    Job OverviewWe're seeking a talented and driven individual to join our sales team as a Summer Sales Development Associate. This exciting opportunity allows you to develop advanced technical sales skills, cultivate a success-driven mindset, and build the confidence and charisma needed to succeed in this field.About UsAt Lotus Sales, we believe in personal...

  • Career Advancement Sales Representative

    1 week ago

    Hartford, Connecticut, United States Lotus Sales Full time

    Job OverviewThe Lotus Sales internship offers an unparalleled opportunity for personal growth, pushing beyond your limits to achieve exceptional results.We foster a culture of resilience and determination, empowering you to overcome obstacles and emerge stronger. This immersive experience is designed to cultivate mental and physical strength, ensuring a...

  • Lease and Sales Specialist

    1 week ago

    Hartford, Connecticut, United States Gabrielli Truck Sales Full time

    Job DescriptionWe are seeking a highly skilled and experienced Truck Lease Salesperson to join our team at Gabrielli Truck Sales. As a key member of our sales department, you will be responsible for identifying new business opportunities, building and maintaining relationships with customers, and driving revenue growth.In this role, you will have the...

  • Heavy-Duty Truck Sales Expert

    1 week ago

    Hartford, Connecticut, United States Gabrielli Truck Sales Full time

    Opportunity OverviewGabrielli Truck Sales is expanding its sales team and is seeking a qualified Truck Lease Salesperson to join our team. This is a unique opportunity to work with a growing company and contribute to its continued success.As a member of our sales department, you will be responsible for identifying new business opportunities, building and...

  • Sales & Service Administrator Specialist

    2 weeks ago

    Hartford, Connecticut, United States 360 Recruiting Group Full time

    Job OverviewWe are seeking a highly skilled Sales/Service Admin to join our company. As a Sales/Service Admin, you will be responsible for ensuring the highest level of customer satisfaction through efficient, effective, and superior customer service delivery.Key Responsibilities:Responsible for order entry, answering phone lines, message management, data...

  • Sales Service Engineer

    1 month ago

    Hartford, Connecticut, United States Bestlogic Staffing Full time

    Job DescriptionWe are seeking a qualified Service Sales Engineer/Service Account Representative to join our team in Connecticut.About the Role:Sell service agreements and small projects to existing customers within a defined sales territory.Interface with internal departments, including sales engineers, service technicians, finance, accounting, engineering,...

  • HVAC Project/Service Sales

    1 month ago

    Hartford, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionHVAC Project/Service Sales (Commercial/Industrial) Mechanical Contracting Sales- HVAC Sales- Mechanical Construction-HVAC Service Our mechanical contractor client in the Hartford, CT area is actively seeking to add a highly motivated and capable HVAC Sales professional to the growing team. Experience selling Mechanical...

  • Customer Service and Sales Administrator

    1 month ago

    Hartford, Connecticut, United States 360 Recruiting Group Full time

    OverviewSonics & Materials, Inc. is a leading manufacturer of Ultrasonic Technology, utilizing state-of-the-art machinery and design tools to drive innovation and excellence.Salary and BenefitsWe offer a competitive salary based on experience, with a generous benefits package including health, life, and disability insurance, as well as 16 days of paid time...

  • Sales and Service Consultant

    1 week ago

    Hartford, Connecticut, United States Stratford Davis Staffing LLC Full time

    Stratford Davis Staffing LLC seeks a Sales and Service Consultant to join our top-ranked team.Job DescriptionThis role involves managing inbound inquiries from across the country, guiding prospects through the insurance product discovery process.Responsibilities:Qualify leads and schedule virtual meetings to discuss tailored solutionsUtilize proprietary...

  • Sales Representative

    19 hours ago

    Hartford, United States BradyPLUS Full time

    Job DescriptionJob DescriptionPosition OverviewA Sales Representative is responsible for developing BradyPLUS’ growing Jan/San, foodservice and packaging segments. Working with the local CRM, sales representatives will follow up on leads, identify key markets, and use BradyPLUS sales process to grow the division. Responsibilities include prospecting and...

  • Sales Representative

    2 weeks ago

    Hartford, Connecticut, United States DiStefano Brothers Companies Full time

    Job DescriptionWe are seeking a skilled Concrete Coatings Sales Rep to join our team at DiStefano Brothers Concrete Coatings. As a sales professional in this role, you will be responsible for promoting our business and selling our services to new and existing clients. You will work closely with our installation crews to ensure the highest level of customer...

  • Customer Service and Sales Professional

    1 week ago

    Hartford, Connecticut, United States FastSigns Full time

    Overview: FastSigns is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry.We are looking for a highly motivated Customer Service and Sales Professional to join our team. As a representative of our company, you will be responsible for...

  • Sales Service Engineer

    2 weeks ago

    Hartford, Connecticut, United States Bestlogic Staffing Full time

    About the RoleWe are seeking a highly skilled Service Sales Engineer/Contract Specialist to join our team at their Connecticut location. This is an exciting opportunity for a motivated professional to sell service agreements and small projects to our existing customer base within a defined sales territory.Key ResponsibilitiesSell service agreements and small...

  • Sales Client Partner

    2 days ago

    Hartford, United States EXB Solutions Full time

    Shape the future of innovation as we tackle cutting-edge projects that make a difference. We’re not just in the business of engineering—we’re building a brighter future. Driven by creativity and a culture of excellence, we believe in the power of engineering to solve today’s challenges and create opportunities for tomorrow. What we do matters. EXB...

  • Northeast Sales Development Manager

    1 week ago

    Hartford, Connecticut, United States Sawstop Full time

    Job Summary:SawStop is seeking a highly skilled and motivated Northeast Sales Development Manager to lead our sales efforts in the Northeastern United States. As a key member of our team, you will be responsible for building and maintaining relationships with SawStop dealers in the region, developing strategic sales plans, and driving revenue growth.In this...

  • USA Region Sales Director, Southwest

    4 weeks ago

    Hartford, United States Arineta Ltd Full time

    Effectively manage the sale of products and services to meet predefined targets for volume, price, and margin. Utilize strategic planning and negotiation skills to drive sales growth while maintaining profitability. Project Leadership and Customer Support: Take the lead in implementing new customer projects, ensuring seamless integration and adoption of...

  • Sales Development Manager

    2 weeks ago

    Hartford, Connecticut, United States Sysco Full time

    Overview:Sysco is a leading global foodservice distributor, and we're seeking an experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting our products and services, building relationships with new and existing accounts, and driving sales growth in your assigned territory.Salary: $60,000 - $80,000 per...

  • USA Region Sales Director, Southwest

    4 weeks ago

    Hartford, United States Arineta Ltd Full time

    Effectively manage the sale of products and services to meet predefined targets for volume, price, and margin. Utilize strategic planning and negotiation skills to drive sales growth while maintaining profitability. Project Leadership and Customer Support: Take the lead in implementing new customer projects, ensuring seamless integration and adoption of...

  • USA Region Sales Director, Pacific West

    4 weeks ago

    Hartford, United States Arineta Ltd Full time

    Effectively manage the sale of products and services to meet predefined targets for volume, price, and margin. Utilize strategic planning and negotiation skills to drive sales growth while maintaining profitability. Project Leadership and Customer Support Take the lead in implementing new customer projects, ensuring seamless integration and adoption of...