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Food Outlet Manager

3 months ago

BLOOMINGTON, United States Great Wolf Lodge Full time

Pay: $0 per year - $0 per year At Great Wolf, the Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.Join our Pack:  •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  •Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives  •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training  •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   Benefits:  •Medical, Dental, and Vision insurance  •Health savings account  •Telehealth resources  •Life insurance  •401K with employer match  •Paid vacation time off  •Paid parental leave  Essential Duties & ResponsibilitiesResponsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisionsEnsures staff are scheduled effectively to maximize customer satisfaction and financial objectives are metResponsible for performance reviews, investigations, discipline, salary planning, and all other staff related functionsPoint of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policiesResponsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer ordersEnsures balance of registers and daily reporting of financialsMaintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repairBasic Qualifications & SkillsHigh School diploma or equivalent experience1+ year supervisory experience in a food/restaurant settingDemonstrated ability to effectively resolve conflictWillingness to work flexible schedule including nights, weekends, and/or Holidays as neededDesired Qualifications & TraitsThorough understanding of sanitation related skills and experience taking precautions to ensure clean food environmentExcellent customer service skillsPositive attitudePhysical RequirementsAbility to lift 30 lbs.Ability to stand/sit for long periods of timeAbility to bend, stretch and twistApplication Instructions  We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step.