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Uipath L3 Support Admin

1 month ago

Charlotte, United States iTech US, Inc. Full time

Company: iTech US, Inc.

Job Title: Uipath L3 Support

Location : Charlotte-NC/Dallas TX/ North Brunswick NJ

Job Responsibilities :

Responsible for Automation Project Support .
Attend deployment meetings to understand the necessary requirements of each project .
Create NAS drives (shared folders) along with necessary permissions .
Request and configure Bot Runner accounts with correct entitlements .
Request and configure Application ID s .
Install and configure necessary project applications on our servers .
Create requests for new databases as well as proper permissions .
Request firewall rules for access to applications, databases, and websites .
Maintain a great working relationship with our Business Line Leaders .
Responsible for Incident Management.
Participate in on-call rotation to infrastructure & automation support
Accept incidents within our SLA and work them to resolve
Work with our development team to ensure automation jobs are running and performing as expected
Responsible for Change Management .
Create RFC s in ServiceNow for code migrations and fixes/enhancements .
Assign the proper tasks to development team for validations .
Accept code migration task and complete per the developer s instructions .
Update the change notes and perform closure of change tasks and main change .
Infrastructure Support .
Ensure our server environment is performing at a high level and is resilient to changes in the environment (DR, Device Pools) .
Work closely with our internal partners as well as our vendors.
Be ready for application updates and modifications .
Participate in Vendor calls and troubleshooting sessions .
Perform RCA with our development teams, internal teams as well as our vendors.

Required Skills :

  • Need UIPath L2/L3 support
  • Infrastructure Support
  • Uipath

Required Education : At least a Bachelor s Degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required.

Necessary Skills: Uipath, Infrastructure, Admin, Support, Uipath, RCA, ServiceNow, NAS drives, incident management

To Apply :

Varsha Tarange

iTech US, Inc.

Uipath L3 Support Admin