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JIRA/Confluence Admin

1 month ago


Charlotte, United States KPG99 INC Full time

JIRA/Confluence Admin – Hybrid in Charlotte, NC 3 Days per Week (Open to Candidates Who Will Relocate) –– 6-Month Contract-to-Hire Position –

2 Round Interview Process – in-person- Onsite



  • Hybrid 3 days per week in Charlotte, NC (open to candidates who will relocate at their own cost)
  • Must have experience supporting migrations (ideally a cloud migration to AWS)
  • Must be strong at coding in Python for scripting
  • Must be strong at using Python for automation
  • Should have prior experience as JIRA or Atlassian Admin or Specialist




Interview Process

1st round – technical interview, followed by 30 minutes Final round in-person.

Reason for position

Providing centralized capabilities, centralized Jira platform/confluence/documentation. Need for migrating different teams to the platform.

Team Overview


Project Description

Jira from one cloud to a different cloud. Migration to the security team. From on prem to Azure cloud. Jira confluence (Saas) and on prem (data center). One instance in the cloud. Jira Migrations. Cloud to cloud migration & on prem to cloud migration.

Duties/Day to Day Overview

  • Day-To-Day/Experience:
  • Working on platform
  • Receive requirement from product management
  • Get requests from end user. Expectation from end user – fix from the automation perspective.
  • Heavy hands-on-keyboard role

Top Requirements

(Must haves)

  • Must Haves:
  • Ability to present in a sprint review
  • Jira confluence migration, Python and APIs experience

Additional Qualifications

(Nice to Haves)

  • DevOps background
  • Advanced JQL Experience is a plus

Additional Notes

Job Description

  • Bachelor’s degree in computer information science or related discipline
  • Enterprise level knowledge of Atlassian Cloud Suite and features
  • 3-5 years of experience in the migration, administration, configuration, development, and support of Atlassian cloud products in and large-scale enterprise environment, which may include some or all the following
  • JIRA Software, add-ons, associated plug-ins, and extensions
  • Jira Service Management
  • Confluence
  • Compass
  • Atlas
  • Jira Align
  • Jira Product Discovery
  • Jira Automation
  • Experience with Rest APIs and integrations with Atlassian Cloud Products
  • Experience with Python
  • Experience in working with business stakeholders for user requirement collection, problem statement identification, and functional design and fit/gap analysis
  • Experience in software product development, implementation, and change management processes.
  • Experience in the Agile Methodology and mindset
  • Knowledge in ITSM processes supporting Incident, Request, Problem and Change Management
  • Must be highly motivated and able to work on multiple initiatives at the same time
  • Networking concepts, including firewalls, VPN, routing, load balancers, security and DNS
  • 2+ years experience with containerization, specifically Kubernetes
  • 2+ years experience with Amazon Web Services (AWS) services
  • 4+ years experience with automation via scripting & API development
  • 3+ years experience with software development in the cloud
  • Solid analytic and critical thinking skills

Enthusiasm to learn new technologies