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Java Prod Support + Application Monitoring

1 month ago


charlotte, United States Tata Consultancy Services Full time

About TCS :

Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.


About Job:

Job Title: Java Prod Support + Application Monitoring

Location: Charlotte, North Carolina

Job Type: Full Time


Technical skills:

  • 5 or more years in Production Support, Performance Testing, and/or related technical environment 5 or more years working in a Linux environment
  • Experience with monitoring tools - Splunk or datadog or Newrelic Experience with one or more of the following: AppDynamics, Introscope, Dynatrace Enjoys solving problems Detail oriented and organized
  • L3 Production Services support person should be able to work independently and drive resolution of complex issues.
  • Strong analytical skills required to determine root cause of technical issues.
  • Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues.
  • Must have good experience with Java and Web technologies.
  • Experience writing db queries, Linux commands.
  • Previous experience with an application performance monitoring tool (Introscope, AppDynamics, Dynatrace) is a plus.
  • Must have previous experience with Splunk or another log aggregation tool.
  • Ability to analyze Java heap and thread dumps strongly preferred.
  • Experience creating automations for routing and common tasks with Python or Ansible preferred.