Technology Support Specialist

2 weeks ago


Columbia, United States Hansen Talent Group Full time

Hansen Talent Group is hiring a Technology Support Specialist to work with a large enterprise in Columbia, SC.

What you'll do:

  • Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions.
  • Research, resolve and respond to requests received from customers.
  • Ensure documentation and processes are current as business and technology changes evolve.
  • May have an in-depth knowledge or experience in specific areas.

Requirements and Qualifications:

  • Strong customer service skills.
  • Good problem solving skills.
  • Able to provide technical advice, guidance, and informal training to customers using hardware and software programs.
  • Understands basic technical problems and solutions in relation to the business environment. Understands the industry's business systems and processes.
  • Proficient computer skills; able to maneuver through commonly used applications and systems used in the industry.


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