Technology Solutions Specialist

4 months ago

Columbia, United States Tech Electronics Full time
Who is Tech Electronics?

We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with nine offices across the Midwest.

At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.

Why Tech Electronics?

At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today.

We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you

What's in it for you?
  • Health, Vision & Dental Insurance on DAY ONE
  • Company cell phone
  • Paid Time Off & Accrued Personal Time
  • Tuition Reimbursement
  • Long term & Short-term disability
  • Generous Holiday Schedule
  • Relaxed Family Culture
  • Teladoc, SurgeryPlus, & other medical benefits
TECHNOLOGY SOLUTIONS SPECIALIST POSITION OVERVIEW: This position is assigned a specific technology (Voice, IT, AV) and a geographical territory to discover opportunities through the existing base of customers, call-ins, marketing and through their own search efforts. The TSS is also responsible for designing, estimating, demonstrating, presenting the proposal and closing the sale on their technology 70% of the time without assistance from a Solution Designer on their respective technology. In addition, the position is responsible for creating and maintaining solid, long-term business relationships with a limited number of assigned direct accounts (Account Contacts) on behalf of the company while growing sales across all technologies through an assigned customer base.

FUNCTIONS OF THE TECHNOLOGY SOLUTIONS SPECIALIST
  • Manage leads by tracking and following up on them.
  • Master product knowledge and sales expertise for his/her assigned systems.
  • Master product knowledge on technology to add to or upgrade existing customer's systems.
  • Capable of determining the customer's needs or "pain".
  • Capable of "qualifying" the customer per Tech's Sales Process.
  • Must "easily" talk about all of Tech's systems to determine interest in order to generate leads for other TSS's or to their own Account Contacts.
  • Qualify and prepare responses for RFP/RFI's for prospective customers.
  • Capable of estimating service contracts for assigned technology.
  • Has a full knowledge of "Managed Services" and how to create a monthly estimate with services as well as a one-time capital purchase of their technology.
  • Develop and deliver sales presentations in a professional and effective manner by:
    • Developing technical presentations for potential customers, which can include industry trends, codes and government regulations.
    • Performing system demonstrations as needed
  • Close sales and meet monthly sales quotas as defined by the Customer Base Sales Director.
  • Meets required year-end Gross Profit quota.
  • Enters all sales activity into Salesforce.
  • Keeps sales funnel, expired dollars and lead dashboards updated in Salesforce.
  • Attend and participate in the sales training program provided or required by the Director of Customer Base Sales or the Executive Director of Sales for the Direct Channel.
  • Attend tradeshows and conferences, as needed.
  • Attend one-on-one meetings and prepared for the meeting.
  • Works with other sales staff to cross generate leads.
  • Able to support oneself 70% of the time without additional technical support and request technical assistance for assigned systems from a Solution Designer on their technology.
POSITION QUALIFICATION REQUIREMENTS

The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Knowledge:
  • Associate's Degree in a related Business or Technical field or equivalent work experience
  • Experience:
  • A minimum of two (2) years outside sales experience preferably in the area of Voice, IT, AV

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