Current jobs related to Information Technology Specialist Level 1 - Sioux Falls - Century Business Products Inc.

  • Information Management Specialist

    2 days ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    Job Title: Information Management SpecialistTransform technology into opportunity as an Information Management Specialist with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies...

  • Information Management Specialist

    3 weeks ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking an experienced Information Management Specialist to join our team at General Dynamics Information Technology. As an Information Management Specialist, you will play a critical role in ensuring the safety and integrity of our data assets.Key ResponsibilitiesManage and carry out project tasks for eDiscovery matters, including...

  • Information Technology Developer

    2 months ago

    Sioux Falls, United States Feeding South Dakota Full time

    Job DescriptionJob DescriptionFeeding South Dakota is the state's largest hunger-relief organization, with a mission to end hunger in South Dakota. Through our programs and agency partners we are providing food in all 66 counties of our state and fighting hunger in rural communities, metro areas and Native American Reservations.Job SummaryThe Information...

  • Head of Information Technology

    4 weeks ago

    Sioux Falls, South Dakota, United States Performance Data Center LLC Full time

    Join Our Team at Performance Data Center LLCAbout UsAt Performance Data Center LLC, we pride ourselves on being a family-oriented organization that emphasizes exceptional service and innovative technology solutions. Our goal is to create a positive impact in the sectors we operate, ensuring that our commitment to fostering relationships and enhancing lives...

  • Information Technology Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Siouxland Community Health Full time

    Siouxland Community Health Center is seeking a qualified candidate for the position of IT Technician. This is a full-time role that requires a comprehensive understanding of various technical aspects.Key Qualifications:Associate's Degree in Information Technology, Management Information Systems, or a related discipline; a Bachelor's Degree is...

  • Cybersecurity Specialist

    3 weeks ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Specialist to join our team as a Sr. Information System Security Officer (ISSO) at General Dynamics Information Technology (GDIT). This is a critical role that requires a strong background in information security management, with a focus on risk management, vulnerability mitigation, and...

  • Information Technology Support Analyst

    2 months ago

    Sioux Falls, United States BlueSky Resource Solutions Full time

    JOB FUNCTIONS: Monitoring, assessment, and support of all facets of IT services and end-user computing such as file, print, and application services including storage, and backup, network services including voice, video, data, and mobile computing.Work with cross platform technical teams, identify gaps, execute remediation plans, streamline processes, and...

  • Information Technology Support Analyst

    2 months ago

    Sioux Falls, United States BlueSky Resource Solutions Full time

    JOB FUNCTIONS: Monitoring, assessment, and support of all facets of IT services and end-user computing such as file, print, and application services including storage, and backup, network services including voice, video, data, and mobile computing.Work with cross platform technical teams, identify gaps, execute remediation plans, streamline processes, and...

  • Information Technology Specialist

    3 weeks ago

    Sheboygan Falls, United States Poly Vinyl Co. Full time

    Are you passionate about technology and love solving problems? Do you thrive in fast-paced environments, ensuring everything from networks to security systems runs smoothly? If you’re an IT professional ready to take your career to the next level, we want you to join our team as an IT Specialist!At Poly Vinyl Co., you’ll be the backbone of our IT...

  • Information Technology Specialist

    4 days ago

    sheboygan falls, United States Poly Vinyl Co. Full time

    Are you passionate about technology and love solving problems? Do you thrive in fast-paced environments, ensuring everything from networks to security systems runs smoothly? If you’re an IT professional ready to take your career to the next level, we want you to join our team as an IT Specialist!At Poly Vinyl Co., you’ll be the backbone of our IT...

  • Information Technology Specialist

    3 weeks ago

    Sheboygan Falls, United States Poly Vinyl Co. Full time

    Are you passionate about technology and love solving problems? Do you thrive in fast-paced environments, ensuring everything from networks to security systems runs smoothly? If you’re an IT professional ready to take your career to the next level, we want you to join our team as an IT Specialist!At Poly Vinyl Co., you’ll be the backbone of our IT...

  • Information Security Engineer

    4 weeks ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public Trust/Other Required:NoneJob Family:Cyber SecurityJob Qualifications:Skills:Cyber Defense, Cybersecurity, Enterprise ITCertifications:Experience:5 + years of related experienceUS Citizenship Required:YesJob...

  • Traveling Cardiovascular Technology Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States LanceSoft Full time

    LanceSoft is currently in search of a traveling Cardiovascular Technology Specialist for an exciting opportunity. Position Overview & RequirementsSpecialty: Cardiovascular TechnologyDiscipline: Allied Health ProfessionalEmployment Type: TravelWeekly Hours: 40 hoursShift Type: 8-hour shifts, daytimeContract Duration: 13 weeksIf you are seeking a rewarding...

  • Financial Technology Specialist

    4 days ago

    Sioux Falls, South Dakota, United States Envive Chiropractic Full time

    Job OpportunityWe are seeking a highly skilled and compassionate individual to join our team as a Financial Technology Specialist.This role requires working with patient financial accounts and is ideal for someone who is organized, efficient, and a creative problem-solver.Key responsibilities include:Managing patient financial accounts with accuracy and...

  • Personnel Retention Specialist

    4 weeks ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    Type of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:NACLC (T3)Job Family:Cyber EngineeringJob Qualifications:Skills:Cloud Applications, Cybersecurity, Data Center Support, Help Desk Services, Systems EngineeringCertifications:Experience:5 + years of relevant...

  • Cybersecurity Specialist

    23 hours ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    Job Title: Incumbent RetentionWe are seeking a highly skilled Cybersecurity Specialist to join our team at General Dynamics Information Technology (GDIT). As a Cybersecurity Specialist, you will play a critical role in supporting the DHA DHHQ and the Network Support Services contracts.About the Role:Support the current Military Health Systems DHA DHHQ and...

  • Assistive Technology Specialist

    4 days ago

    Sioux Falls, South Dakota, United States Black Hills Special Services CooperativeDakotaLink Full time

    Job OpportunityWe are seeking a highly skilled Assistive Technology Specialist to join our team at Black Hills Special Services Cooperative/DakotaLink.Job Summary:The ideal candidate will assess individual needs for assistive technology, provide installation and training on various assistive technologies, with a primary focus on computers with specialized...

  • Cybersecurity Compliance Specialist

    2 weeks ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Compliance Specialist to join our team at General Dynamics Information Technology. As a Cybersecurity Compliance Specialist, you will play a critical role in ensuring the security and compliance of our clients' information systems.Key ResponsibilitiesProvide RMF support to 54 supported...

  • Environmental Sustainability Specialist

    3 weeks ago

    Falls Church, Virginia, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Environmental Sustainability Specialist to join our team at General Dynamics Information Technology. As a key member of our Sample Management Office, you will play a critical role in providing administrative and operational support to our Contract Laboratory Program (CLP).Key ResponsibilitiesProvide issue resolution...

  • Senior Manager of Technology Business Analysis

    4 weeks ago

    Sioux Falls, South Dakota, United States Hispanic Technology Executive Council Full time

    The Senior Manager of Technology Business Analysis is a pivotal leadership role that acts as a bridge between business stakeholders and technology teams, ensuring effective communication and understanding of business needs. The primary aim of this position is to facilitate ongoing analysis and evaluation of business performance metrics to inform strategic...

Information Technology Specialist Level 1

3 months ago

Sioux Falls, United States Century Business Products Inc. Full time
Description:

We are excited to announce an opening for a dedicated Information Technology Specialist Level 1 to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application


Information Technology Specialist Level 1 Job Purpose

The IT Specialist I is responsible for providing technical support to our customers as a member of our Service Desk. Support includes network connectivity and incidents, desktop and workstation infrastructure, backup monitoring, operating systems, software, hardware, and peripherals. Responsibilities include handling multiple customer service requests, incoming telephone calls, tickets within the professional services automation system, instant messaging, and electronic mail. The IT Specialist I will investigate and respond to all support requests by following documented processes and procedures with the goal of restoring or fulfilling Information Technology services for clients in the most efficient and professional manner possible.


Compensation Range

$40,000 - $50,000/ YR Depending on experience


Perks

Paid training & tools provided, laptop, mileage reimbursement & home every night


Benefits

Medical, Dental, Vision, 401k, 9 Paid Holidays, 2 Weeks PTO to start

Training

On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media.


Information Technology Specialist Level 1 Job Tasks

  1. Provide first level support, which includes incident and request handling for customers with a focus on first call resolution; use best practice for incident management including detailed ticket documentation, application of trouble-shooting and analytical skills to identify the root cause, and quickly determine resolution.
  2. Diagnose, triage, and escalate incidents and requests to appropriate level two and level three personnel. Respond to incidents, requests for service, and question within required response times and service levels.
  3. Document all user interactions and steps taken to resolve incidents in the IT helpdesk system
  4. Provide on-site when required and remote technical support using service desk tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals.
  5. Troubleshoot and repair hardware and software issues on multiple operating systems.
  6. Assist in system upgrades and maintenance including add or remove memory, hard drives, video cards, and power supplies.
  7. Deploy software and system images for multiple operating systems and hardware.
  8. Service desk will be responsible for configuring and supporting various mobile devices and tablets.
  9. Work to develop an understanding of standard problems and issues and assist in the creation of technical documentation and processes.
  10. Engage in professional development through educational opportunities, training, and certifications provided by Catalyst IT.
  11. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor.
  12. Ensure accurate and timely reporting of all billable time so payroll and customer billing is performed on a timely basis.
  13. Be fiscally responsible and provide high quality solutions.


Requirements:

Information Technology Specialist Level 1 Preferred Qualifications

  1. 2+ years end-user support experience in a technology related field, providing Hardware, Software, and Desktop support.
  2. Expert knowledge in Microsoft Windows Operating Systems, Microsoft Office suite (Office 365 preferred), desktop deployment technologies, hardware and software components of Windows based computers, smartphones, and tablets.
  3. Basic knowledge of Networking and Windows Server Administration fundamentals and concepts a plus.
  4. Experience working with PSA and RMM tools such as ConnectWise Manage and ConnectWise Automate.
  5. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving and day-to-day operations.
  6. Operate independently and with self-motivation with the ability to balance multiple projects and priorities, while still meeting deadlines.
  7. Excellent customer service abilities and strong written and verbal communication skills.
  8. Associates or Bachelor degree required, in a technology related field preferred.
  9. Passion and strong understanding of the industry and our business' mission


Areas of knowledge

  1. Computer technical support
  2. Microsoft workstation environments including Windows 7, 8, 10 and Office applications
  3. Microsoft server environments (Active Directory, Terminal Services)
  4. Cloud experience – Office 365
  5. Email – Office 365, Google, Email server environments
  6. Networking (including routers, firewalls, VPNs, wireless)
  7. Anti-virus, Anti-SPAM and Anti-Spyware
  8. Backup Solutions
  9. Virtual Machine environments (VMWare)


Performance Review

Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy.




Compensation details: 40000-50000 Yearly Salary



PI85337c9ba752-31181-34693986