Client Implementation Manager

2 weeks ago

Las Vegas, United States Libra Solutions Full time
We are seeking a detail-oriented and customer-focused Client Onboarding and Implementation Manager to join our team. In this role, you will be responsible for ensuring a smooth and efficient onboarding experience for new healthcare provider clients.  You will serve as the primary point of contact for clients from contracting through go live. Providing expert guidance and support throughout the process to ensure their successful onboarding.

Position Responsibilities:
  • Manage the end-to-end onboarding process for new clients, including project planning, timeline management, and execution of implementation tasks.
  • Conduct discovery sessions with clients to understand their business needs and requirements.
  • Collaborate with internal teams (such as Sales, Operations, and Support) to coordinate resources and deliverables during the implementation phase.
  • Provide training sessions and workshops to educate clients on how to use our platform effectively.
  • Proactively identify and resolve any issues or challenges that may arise during the onboarding process.
  • Act as a trusted advisor to clients, offering best practices and recommendations based on industry knowledge and product expertise.
  • Ensure a seamless handoff to the Customer Success team upon successful completion of the onboarding process.
Required Skills and Experience:
  • Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent work experience).
  • 3 or more years of Proven experience in client onboarding, project management, or implementation management within a healthcare revenue cycle, technology, or similar industry.
  • Strong communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
  • Exceptional organizational skills and attention to detail.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Proficiency in CRM software and project management tools (e.g., Salesforce, JIRA, etc.).
Preferred Qualifications:
  • Experience working with legal, personal injury, financial services and/or healthcare industry.
  • Experience with Project Management tools like Smartsheet, Excel and other Microsoft Office tools.
Why Join Us:
  • Opportunity to work with cutting-edge technology and innovative solutions.
  • Collaborative and inclusive company culture.
  • Career growth and professional development opportunities.
  • Competitive salary and benefits package.
If you are passionate about client success and enjoy working in a dynamic environment where no two days are the same, apply today 

Benefits:
Libra Solutions offers competitive compensation, and benefits that includes medical, dental, vision and life insurance plans, plus 401(k) with company match, flexible spending accounts and paid time off.

About Us
When life gets hard, we make it easier  Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries One of our core companies, MoveDocs, is a Personal Injury Solutions Platform designed to be an end-to-end solution for law firms to help uninsured and under-insured patients gain access to healthcare they need but cannot afford. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. #LI-LD1

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, inheritance and pre-settlement funding and servicing.

  • Client Implementation Manager

    1 month ago

    Las Vegas, United States Libra Solutions Full time

    Job DescriptionJob DescriptionWe are seeking a detail-oriented and customer-focused Client Onboarding and Implementation Manager to join our team. In this role, you will be responsible for ensuring a smooth and efficient onboarding experience for new healthcare provider clients.  You will serve as the primary point of contact for clients from contracting...

  • Client Relationship Manager

    4 weeks ago

    Las Vegas, Nevada, United States Phigenics Full time

    Job OverviewPosition Title: Account Leader (AL)Reporting To: Regional Manager (RM)Location: Expected to reside within the regionPosition Summary:The Account Leader (AL) plays a pivotal role within the Go-to-Market Team, tasked with the management and expansion of current business relationships, while ensuring exceptional customer retention and satisfaction....

  • Client Account Manager

    4 weeks ago

    Las Vegas, Nevada, United States Phigenics Full time

    Job OverviewPosition Title: Account Leader (AL)Reporting To: Regional Manager (RM)Location: Expected to reside within the regionPosition Summary:The Account Leader (AL) plays a pivotal role within the Go-to-Market Team, focusing on the management and expansion of current business relationships while ensuring high levels of customer retention and...

  • Client Manager

    2 weeks ago

    Las Vegas, Nevada, United States Allied Universal® Full time

    Job DescriptionAt Allied Universal, we strive to create a diverse and inclusive work environment that fosters innovation and excellence. Our company culture is built on the principles of teamwork, customer satisfaction, and employee development. We offer a range of benefits and opportunities for growth and advancement, making us an attractive employer for...

  • Client Relationship Manager

    4 weeks ago

    Las Vegas, Nevada, United States Jampack Full time

    About JampackJampack is dedicated to delivering extraordinary and unforgettable experiences tailored to the preferences of every event attendee. The company collaborates with event organizers across various sectors, including music festivals, sports events, and conferences, to provide exclusive in-event experiences available solely through Jampack's...

  • Client Relations Manager

    4 weeks ago

    Las Vegas, Nevada, United States AlphaGraphics - US361 Full time

    Position OverviewWe invite you to become a part of our dynamic team at AlphaGraphics as a Client Relations Manager. In this pivotal role, you will be instrumental in driving sales growth, attracting new clientele, managing existing accounts, and enhancing overall customer satisfaction. Your contributions as a Client Relations Manager will be crucial in...

  • Client Relationship Manager

    3 weeks ago

    Las Vegas, Nevada, United States PinedaCompany Full time

    Job OverviewThe Client Relationship Manager role at PinedaCompany acts as the primary liaison for clients following their onboarding process. This position is crucial for overseeing the performance of the client's online retail platforms.Job TypeFull-TimeCompensationSalaryLocationIn-PersonKey QualificationsExcellent communication abilitiesMust reside in the...

  • POS Implementation Specialist

    3 months ago

    Las Vegas, United States Agilysys Full time

    Description Consult with Project Management regarding operational considerations and configuration of systems to support customer requirements. Make recommendations to utilize full advantages of Agilysys product line while maximizing operational efficienciesIdentify and manage project scope. Ensure that all parties are aware of required project tasks and...

  • Systems Implementation Trainer

    3 weeks ago

    Las Vegas, United States Insight Global Full time

    Role: Systems Implementation Trainer Location: Las Vegas NV Duration: 6 month contract to hire PR: $30-33/hr Required Skills & Experience • In-depth understanding of casino industry operations , particularly in cage, slot operations, marketing, accounting, and table games. • Experience in training and communication, with a proven track record of...

  • Client Onboarding Specialist

    3 weeks ago

    Las Vegas, Nevada, United States Libra Solutions Full time

    Job OverviewWe are looking for a meticulous and client-oriented Client Onboarding and Implementation Manager. In this position, you will oversee the onboarding journey for new healthcare provider clients, ensuring a seamless transition from contract signing to operational launch. You will be the main contact for clients, providing expert assistance and...

  • Client Onboarding Specialist

    4 weeks ago

    Las Vegas, Nevada, United States Libra Solutions Full time

    Job OverviewWe are looking for a meticulous and client-oriented Client Onboarding and Implementation Manager. In this role, you will be instrumental in facilitating a seamless onboarding journey for new healthcare provider clients. You will act as the main liaison for clients from the initial agreement to the operational launch, providing expert advice and...

  • Client Onboarding Specialist

    4 weeks ago

    Las Vegas, Nevada, United States Libra Solutions Full time

    Job OverviewWe are looking for a meticulous and client-oriented Client Onboarding and Implementation Manager to facilitate a seamless onboarding process for our new healthcare provider clients. In this position, you will act as the main point of contact for clients from the initial agreement to the successful launch of services, providing expert assistance...

  • Systems Implementation Trainer

    3 weeks ago

    Las Vegas, United States Insight Global Full time

    Role: Systems Implementation TrainerLocation: Las Vegas NVDuration: 6 month contract to hirePR: $30-33/hr Required Skills & Experience • In-depth understanding of casino industry operations, particularly in cage, slot operations, marketing, accounting, and table games. • Experience in training and communication, with a proven track record of designing...

  • Systems Implementation Trainer

    3 weeks ago

    las vegas, United States Insight Global Full time

    Role: Systems Implementation TrainerLocation: Las Vegas NVDuration: 6 month contract to hirePR: $30-33/hr Required Skills & Experience • In-depth understanding of casino industry operations, particularly in cage, slot operations, marketing, accounting, and table games. • Experience in training and communication, with a proven track record of designing...

  • Systems Implementation Trainer

    3 weeks ago

    Las Vegas, United States Insight Global Full time

    Role: Systems Implementation TrainerLocation: Las Vegas NVDuration: 6 month contract to hirePR: $30-33/hr Required Skills & Experience • In-depth understanding of casino industry operations, particularly in cage, slot operations, marketing, accounting, and table games. • Experience in training and communication, with a proven track record of designing...

  • Systems Implementation Trainer

    3 weeks ago

    las vegas, United States Insight Global Full time

    Role: Systems Implementation TrainerLocation: Las Vegas NVDuration: 6 month contract to hirePR: $30-33/hr Required Skills & Experience • In-depth understanding of casino industry operations, particularly in cage, slot operations, marketing, accounting, and table games. • Experience in training and communication, with a proven track record of designing...

  • Client Relationship Manager

    4 weeks ago

    Las Vegas, Nevada, United States Libra Solutions Group Full time

    Client Relationship ManagerWe are seeking a motivated and results-oriented Client Relationship Manager to enhance our growing partnerships with legal firms and healthcare providers while supporting our Regional Vice President. This position serves as the primary contact for legal entities and medical requirements as identified by the Regional VP. The ideal...

  • NetSuite Implementation/Accounting Consultant

    4 weeks ago

    Las Vegas, United States SystemsAccountants Full time

    SystemsAccountants is partnering with a family-owned food manufacturer in Las Vegas, NV to place a NetSuite Implementation/Accounting Consultant. The organization is waiting until they can hire a consultant before kicking off their upcoming NetSuite implementation - theyre dedicated to implementing correctly and strategically. Theyve outgrown their legacy...

  • Copy of Client Manager, Terra West Management

    1 week ago

    Las Vegas, United States Yes& Companies LLC Full time

    The Client Manager is responsible for the day-to-day oversight of the operations and administration of a portfolio of clients. They will work directly with a Community Manager, several Board of Directors, Committees, Vendors and internal departments to define and complete tasks as assigned, specific to each clients needs.Through the communication with our...

  • NetSuite Implementation/Accounting Consultant

    4 weeks ago

    Las Vegas, United States SystemsAccountants Full time

    SystemsAccountants is partnering with a family-owned food manufacturer in Las Vegas, NV to place a NetSuite Implementation/Accounting Consultant. The organization is waiting until they can hire a consultant before kicking off their upcoming NetSuite implementation - they're dedicated to implementing correctly and strategically. They've outgrown their legacy...