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Client Relations Manager

2 months ago

Las Vegas, Nevada, United States AlphaGraphics - US361 Full time
Position Overview

We invite you to become a part of our dynamic team at AlphaGraphics as a Client Relations Manager. In this pivotal role, you will be instrumental in driving sales growth, attracting new clientele, managing existing accounts, and enhancing overall customer satisfaction. Your contributions as a Client Relations Manager will be crucial in strengthening sales and nurturing positive relationships with our customers.

What We Offer:
  • 401(k) retirement plan
  • 401(k) matching contributions
  • Company-sponsored events
  • Competitive compensation package
  • Employee discounts on services
  • Comprehensive health insurance
  • Opportunities for career advancement
  • Paid time off for personal needs
  • Training and professional development programs
  • Vision insurance coverage
Key Responsibilities of the Client Relations Manager:
  • In-depth knowledge of all AlphaGraphics products and services
  • Upholding a professional demeanor
  • Delivering outstanding customer service
  • Guiding customers through decision-making processes
  • Accurately generating job estimates
  • Efficiently addressing customer inquiries
  • Effectively utilizing management information systems for project oversight
  • Following up on potential leads and managing incoming inquiries
  • Keeping customers informed about project status
Business Development Functions:
  • Proactively following up on leads
  • Managing direct mail campaigns and local mail distributions
  • Utilizing customer relationship management tools proficiently
  • Engaging with clients through various communication channels
Qualifications for the Client Relations Manager:
  • Preferred experience in Account Management
  • Familiarity with printing and prepress processes is advantageous
  • Proficient in management information systems and order processing
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication abilities
  • Outstanding organizational and time-management skills