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Desktop Support
1 month ago
Location: Vienna, VA onsite full time
05+ Months Contract
Description:
• EXCELLENT interpersonal skills are a MUST
• Quality customer service skills
• Patience
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment
Technical Knowledge/Skills:
• Troubleshooting Skills
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10 Experience,
Experience with:
• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes
• Client, Canon, and Toshiba printer support
Nice to haves: A+ Certification, Windows 10 Certification, Awareness of security of financial institutions, SCCM entry-level knowledge
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