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Director of Employee Relations

1 month ago

Minneapolis, United States Ameriprise Financial Full time

Ameriprise Financial is looking to add a Director of Employee Relations to the team In this role, you will lead a team of Employee Relations investigators as part of our global Employee Relations function, responsible for resolving employment-related issues, policy creation and severance processing. This position will be accountable for recommending, developing, implementing and leading all aspects of employee relations related programs and Human Resources policy for the company. Key Responsibilities Lead a team of professionals providing advice and counsel to leaders on sensitive employee situations, such as policy interpretation, conflict resolution, performance management and disciplinary actions, including terminations, and other issues presenting risk to the organization. Partner closely with the employment law group within the General Counsel's Organization to provide resources, tools, learning and development programs in support of action plans, key initiatives, goals and objectives. Lead investigative professionals and partner with cross-functional resources by providing consultation on topics related to policy development and communications, employment-related investigations, and other related matters. Establish standards and assess performance metrics and expectations of the Employee Relations managers handling inquiries and escalated issues. Evaluate and report trends to senior leader. Lead and assign employee relations investigation cases to their staff. Determine appropriate resolution of cases if further investigation is warranted. Work closely with Human Resource Business Partners and business leaders as appropriate to make recommendations. Conduct employee relations investigations and case work for assigned business groups and serve as an escalation point for higher level cases as needed. Consult with Human Resources and business leadership to ensure employee relations standard processes and alignment with business objectives, industry practice, and regulatory authorities. Lead and/or participate in broader Human Resources initiatives as assigned, which may include the development, communication and implementation of Human Resource programs, trainings, or initiatives that impact employee relations matters. Maintain in-depth knowledge of employment laws and regulations. Develop policies, practices and communications to employees. Provide externally focused advice, counsel, and expertise to ensure development, implementation, and management of best practice programs, initiatives, and processes. Provide effective leadership to direct reports, including mentoring, development and performance management. Coach direct reports on resolving sensitive employee relations cases. Required Qualifications Bachelor's degree or equivalent (4-years) 7 to 10 years relevant experience Previous leadership experience Advanced knowledge in Employee/Labor law, legal compliance requirements, Human Resources trends and newly-surfacing litigation/regulatory areas. Outstanding investigative skills, and past experience handling complex and sensitive employee relations matters. Demonstrated results in planning, developing, and implementing Employee Relations and Policy initiatives in large organizations. Demonstrated experience developing and managing executive-ready communications related to management of large-scale/high profile investigations or projects, which could include global efforts. Demonstrated ability to appropriately challenge and influence leaders as necessary to ensure fair and appropriate treatment. Effective time management skills and ability to balance multiple demands and competing priorities and adapt to changes in the work environment. High degree of confidentiality, integrity, sensitivity and discretion coupled with good judgment and decision-making skills. Intermediate computer skills, including MS Word, Excel, Outlook and PowerPoint Ability to apply process framework models (e.g., Leadership, Consulting, Change M nagement, Coaching and Feedback, LEAN, and Values-Based Decision-Making). Preferred Qualifications Master's degree or equivalent (6-years) Degree focus in Human Resources, Organizational Effectiveness, Business SHRM-CP, SHRM-SCP certification Previous experience leading or supporting global employee relations activities and/or a global employee relations team. About Our Company