Help Desk Specialist
6 days ago
LHH Recruitment Solutions is seeking a Help Desk/Systems Support Specialist to work in their Voorhees, NJ office. This position will be onsite (except for on call days), Monday through Friday, as well as a rotating on-call weekend schedule. The ideal candidate will be highly motivated and have excellent customer service and relationship-building skills, with a demonstrated ability to work independently and as a member of a team. Law firm exprience is required for this opportunity.
Responsibilities
- Provide telephone and desk support to help resolve any problems employees encounter with software or DMS (iManage)
- Serve as the initial point of contact for software troubleshooting
- Identify, troubleshoot, and resolve issues that involve desktop computer software or data management systems
- Special projects and additional duties as assigned
Qualifications
- Minimum of 2 -5 years of experience in a law firm setting required
- Basic knowledge and understanding of legal documents and document management systems
- Advanced knowledge and experience with Microsoft Word and Excel, Kofax PDF, and iManage
- Strong customer service skills and ability to work in a fast-paced environment
- Must be extremely organized, strong attention to detail, and ability to prioritize workload
- Ability to work well as part of a collaborative team and communicate effectively with all levels of management
- Excellent written and verbal communication skills
Salary range: $50K-$60K
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Voorhees, United States LHH Full timeLHH Recruitment Solutions is seeking a Help Desk/Systems Support Specialist to work in their Voorhees, NJ office. This position will be onsite (except for on call days), Monday through Friday, as well as a rotating on-call weekend schedule. The ideal candidate will be highly motivated and have excellent customer service and relationship-building skills, with...
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