Service Desk Analyst I

4 weeks ago

Strongsville, United States Telsource Full time
The Benefits of working with Acuative

Acuative offers a comprehensive benefits program to all eligible employees. Full-time employees are eligible for benefits the first day following 45 days of employment.
  • Comprehensive benefits plan including: Health, Dental, Vision
  • Flexible spending, Dependent Care and Healthcare savings accounts with company contribution
  • Long-Term Disability and Basic Life/AD&D
  • Competitive pay
  • Paid Time Off and Holidays
  • Career Development opportunities
  • Service Award Program
  • 401(K) Plan
  • Employee referral program
  • Life Assistance Program


Service Desk Analyst I - Sunday - Thursday or Tuesday - Saturday

The Service Desk Analyst I provides a single point of contact to the organization for information
technology related problems. Assist business customers with telephone, email or
trouble ticket enquiries to resolve or escalate IT systems issues and problems.
Provide support and incident management and client communications for IT
systems faults and service requests.

About Acuative

For more than 35 years, Acuative has been providing an innovative approach unique to the communications marketplace. The Acuative team provides the entire end-to-end solution from network design to installation and management. Acuative can provide single-source solutions to help build, monitor, manage and support networks.

Acuative’s Security Operations Center (SOC) works to protect against cyberattacks. Staffed by cybersecurity experts, security analysts and engineers who are trained to detect, analyze and respond to cybersecurity incidents and threats, and prevent such instances from happening. SOC staff work with programs and analytical tools that make it possible to stay on top of the latest security threats in the online world.

Acuative PMI-certified project managers coordinate directly with all Acuative teams involved in supporting your project - field service teams, technical support teams, outside vendors, and other internal departments, from the initial order process through the successful test and verification of the service. Eliminating information silos and fostering collaboration, the project manager makes the all the connections necessary to streamline the implementation while keeping you apprised through every phase of the project: planning, initiation, monitoring, execution, and closing.

Acuative’s Field Service Technicians are the foundation of our service business. They are the face of our company to our customers and we take that very seriously. Acuative Field Service Technicians are employees of the company. This allows a superior level of control over the qualities of our people, including their experience, tools, training, and an overall corporate culture that is committed to providing superior service, each and every day.

Our skilled staff, proactive monitoring, and management system coupled with cutting-edge technology help reduce network complexity and gain optimal performance for any business in a single or multivendor environment. Whether it’s helping an organization develop a compelling business case with financial due diligence or ensuring the new WAN design is fit for use, Acuative’s WAN architecture and engineering experts are there to help with robust and scalable designs.

We handle the end-to-end process of identifying, evaluating and selecting the best-in-class WAN solutions, including Software Defined Wide Area Networking, SD-WAN, and Distributed Network Functionality Virtualization (D- NFV), based on organizational requirements. We implement, monitor and manage to ensure continuous optimization of organizational networks.

We hope you consider joining your talent with our team.

  • Service Desk Analyst I

    2 weeks ago

    Strongsville, United States Telsource Full time

    The Benefits of working with Acuative Acuative offers a comprehensive benefits program to all eligible employees. Full-time employees are eligible for benefits the first day following 45 days of employment. Comprehensive benefits plan including: Health, Dental, Vision Flexible spending, Dependent Care and Healthcare savings accounts with company...

  • Service Desk Analyst I

    4 weeks ago

    Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob DescriptionThe Benefits of working with AcuativeAcuative offers a comprehensive benefits program to all eligible employees. Full-time employees are eligible for benefits the first day following 45 days of employment. Comprehensive benefits plan including: Health, Dental, VisionFlexible spending, Dependent Care and Healthcare savings...

  • Service Desk Analyst I

    1 month ago

    Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob DescriptionRoles & ResponsibilitiesThe Service Desk Analyst performs the following roles and responsibilities: Entry Level - Will Train.Several openings at: 2nd Shift Sunday - Thursday 3PM to 11:30 PM or Tuesday - Sat 3PM to 11:30 PM (set schedules)Network Monitoring and SurveillanceMonitor elements, devices and other components within a...

  • IT Support Specialist I

    1 week ago

    Strongsville, Ohio, United States Acuative Corporation Full time

    Job OverviewWhy Choose Acuative?Acuative provides a robust benefits package for all eligible employees. Full-time staff can access benefits starting from the first day after 45 days of employment.Comprehensive benefits plan including: Health, Dental, VisionFlexible spending accounts, Dependent Care, and Healthcare savings accounts with company...

  • IT Support Specialist I

    1 week ago

    Strongsville, Ohio, United States Acuative Corporation Full time

    Job OverviewWhy Choose Acuative?Acuative provides a robust benefits package for all qualified employees. Full-time staff can access benefits starting the day after 45 days of employment.Comprehensive benefits plan, including Health, Dental, and Vision coverageFlexible spending accounts, Dependent Care, and Healthcare savings accounts with company...

  • IT Support Specialist I

    1 week ago

    Strongsville, Ohio, United States Telsource Full time

    Why Work with Telsource? Telsource provides a robust benefits package for all eligible employees. Full-time staff can access benefits starting from the first day after 45 days of employment. Comprehensive benefits plan including: Health, Dental, VisionFlexible spending accounts, Dependent Care, and Healthcare savings accounts with company...

  • IT Support Specialist I

    1 week ago

    Strongsville, Ohio, United States Telsource Full time

    Advantages of Working with Telsource Telsource provides a robust benefits package for all eligible staff members. Full-time employees can access benefits starting from the first day following 45 days of employment. Comprehensive benefits plan including: Health, Dental, VisionFlexible spending, Dependent Care, and Healthcare savings accounts with company...

  • Front Desk Receptionist

    1 week ago

    Strongsville, United States Nivea Hospitality Full time

    Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites...

  • Front desk coordinator

    3 months ago

    Strongsville, United States Raphaelsbeautyschool Full time

    **January 24, 2022** **Front desk coordinator** * Posted 1 week ago **Ashley Adams Salon** Looking for a part time **front desk coordinator**. Two-four evenings a week and two -four Saturdays a month. Evenings(4:30-close) and Saturday (8:30am-close) hours. Must have excellent customer service skills, able to multi task, handle transactions, book...

  • Front Desk Associate

    2 days ago

    Strongsville, Ohio, United States Dino Palmieri Salons & Spa Full time

    About Dino Palmieri Salons & SpaWe are a dynamic and growing company in the beauty industry, seeking a highly skilled and motivated individual to join our team as a Front Desk Coordinator. Our company values a positive work environment, excellent guest service, and unlimited growth opportunities.Job SummaryWe are looking for a detail-oriented and...

  • IT Support Specialist I

    1 week ago

    Strongsville, Ohio, United States Telsource Full time

    The Advantages of Working with Telsource Telsource provides a robust benefits package to all eligible staff members. Full-time employees gain access to benefits starting the day after 45 days of employment. Comprehensive benefits plan including: Health, Dental, Vision Flexible spending, Dependent Care and Healthcare savings accounts with company contribution...

  • Front Desk Sales Associate

    2 months ago

    Strongsville, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We’re...

  • Front Desk Sales Associate

    2 months ago

    Strongsville, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales.We're looking...

  • Front Desk Sales Associate

    3 months ago

    Strongsville, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking...

  • Front Desk Sales Associate

    3 weeks ago

    Strongsville, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Front Desk Sales Associate

    3 months ago

    Strongsville, United States PCRK Group Full time

    Job DescriptionJob DescriptionPCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • Hospitality Analyst

    1 month ago

    Strongsville, Ohio, United States Blt Management Full time

    Job Title: Hospitality AnalystLocation: Stamford, CTCompany Overview:Building and Land Technology (BLT) is a premier vertically-integrated real estate firm that specializes in the acquisition, development, and management of office, retail, and industrial properties, including hospitality assets. Our mission is to deliver exceptional value to our guests and...

  • Hospitality Analyst

    1 month ago

    Strongsville, United States Blt Management Full time

    Job Title: Hospitality Analyst Location: Stamford, CT Company Overview: Building and Land Technology (BLT) is a premier vertically-integrated real estate firm that specializes in the acquisition, development, and management of office, retail, and industrial properties, including hospitality assets. Our mission is to deliver exceptional value...

  • Corporate Analyst

    2 weeks ago

    Strongsville, Ohio, United States Compass Group Careers Full time

    Job OverviewPosition Title: BUSINESS ANALYSTSalary Range: $80,000-$90,000/annuallyJoin Compass Group, a leader in the dining services industry, and embark on a rewarding career filled with opportunities for growth. We serve employees at premier organizations across various sectors, ensuring exceptional dining experiences. As a member of our team, you will...

  • Front Desk Coordinator

    3 months ago

    Strongsville, United States North American Dental Group Full time

    Overview: Front Desk Coordinator Open Up to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American...