Current jobs related to IT Support Specialist I - Strongsville, Ohio - Acuative Corporation
-
IT Support Specialist
4 weeks ago
Strongsville, Ohio, United States Union Home Mortgage Full timeIT Service Desk SpecialistThe IT Service Desk Specialist plays a vital role in providing technical support to external offices. This position is responsible for supporting, educating, and training decentralized office employees on applications and technology to minimize recurring technical issues.Key Responsibilities:Provide technical support to external...
-
IT Support Specialist
1 month ago
Strongsville, Ohio, United States Union Home Mortgage Full timeIT Service Desk SpecialistThe IT Service Desk Specialist plays a vital role in providing technical support to external offices. This position is responsible for supporting, educating, and training decentralized office employees on applications and technology to minimize recurring technical issues.Key Responsibilities:Provide technical support to external...
-
IT Support Specialist
1 month ago
Strongsville, Ohio, United States Union Home Mortgage Full timeIT Service Desk SpecialistThe IT Service Desk Specialist plays a vital role in providing technical support to external offices. This position is responsible for supporting, educating, and training decentralized office employees on applications and technology to minimize recurring technical issues.Key Responsibilities:Provide technical support to external...
-
Business Support Specialist
4 weeks ago
Strongsville, Ohio, United States Green Home Solutions Full timeBusiness Support SpecialistJoin Green Home Solutions, a company dedicated to improving indoor air quality, as a Business Support Specialist. This fast-paced team central position requires a professional and friendly demeanor, excellent listening and multitasking skills, and a strong team player attitude. As a Business Support Specialist, you will be...
-
Business Support Specialist
2 weeks ago
Strongsville, Ohio, United States Green Home Solutions Full timeJob Title: Business Support SpecialistGreen Home Solutions is seeking a highly organized and detail-oriented Business Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring seamless day-to-day operations.Key...
-
Business Support Specialist
2 weeks ago
Strongsville, Ohio, United States Green Home Solutions Full timeBusiness Support SpecialistGreen Home Solutions is seeking a highly skilled Business Support Specialist to join our team. As a key member of our operations team, you will play a critical role in supporting our business growth and ensuring exceptional customer experiences.Key Responsibilities:Provide exceptional customer service through phone, email, and...
-
Business Support Specialist
3 weeks ago
Strongsville, Ohio, United States Green Home Solutions Full timeBusiness Support SpecialistGreen Home Solutions is seeking a highly skilled Business Support Specialist to join our team. As a key member of our operations team, you will play a critical role in supporting our business growth and ensuring exceptional customer experiences.Key Responsibilities:Provide exceptional customer service through phone, email, and...
-
IT Support Specialist
3 days ago
Strongsville, Ohio, United States Union Home Mortgage Full timeJob SummaryThe IT Service Desk Specialist is the primary contact for all external offices regarding technical support issues. This role provides technical assistance and support for requests and incidents focusing heavily upon computer systems, software, hardware (including mobile devices).Key Responsibilities Provides support through astute troubleshooting...
-
GCC Network Support Specialist
1 day ago
Strongsville, Ohio, United States Telsource Full timeGCC Service Desk Analyst Tier 2 Job DescriptionThe GCC Network Analyst performs critical roles and responsibilities, including restoration specialist and problem manager.Key Responsibilities:Investigate and diagnose incidents and outages within a defined span of control, not able to be diagnosed by tier 1.Resolve and recover from incidents and outages within...
-
Business Support Associate
1 month ago
Strongsville, Ohio, United States Green Home Solutions Full timeBusiness Support SpecialistGreen Home Solutions is seeking a highly skilled Business Support Specialist to join our team. As a key member of our operations team, you will play a critical role in supporting our business growth and customer satisfaction.Key Responsibilities:Answer incoming customer calls and respond to leads in a timely and professional...
-
Construction Lending Specialist
1 week ago
Strongsville, Ohio, United States Union Home Mortgage Full timeJob SummaryThe Construction Lending Specialist plays a critical role in ensuring the smooth execution of construction loans. This position requires strong communication and organizational skills to coordinate with builders, borrowers, and other stakeholders.Key ResponsibilitiesMake initial calls to builders and borrowers to explain the construction process...
-
Service Desk Analyst I
1 month ago
Strongsville, Ohio, United States Telsource Full timeAbout the RoleThe Service Desk Analyst I is a key member of our IT team, responsible for providing exceptional support to our customers. As a Service Desk Analyst, you will be the primary point of contact for IT-related issues, providing timely and effective solutions to ensure minimal disruption to our business operations.Key ResponsibilitiesProvide...
-
Service Desk Analyst I
1 week ago
Strongsville, Ohio, United States Telsource Full timeAbout the RoleThe Service Desk Analyst I is a key member of our team, providing a single point of contact for information technology related problems. This role involves assisting business customers with telephone, email, or trouble ticket enquiries to resolve or escalate IT systems issues and problems.Key ResponsibilitiesProvide support and incident...
-
Administrative Support Specialist
2 weeks ago
Strongsville, Ohio, United States DaVita Full timeAbout DaVitaWe're a community-first company that's passionate about delivering exceptional patient care and making a positive impact on the lives of our patients and their families. Our team is dedicated to creating a work environment that's supportive, inclusive, and empowering.Job SummaryWe're seeking a highly organized and detail-oriented Administrative...
-
Administrative Support Specialist
7 days ago
Strongsville, Ohio, United States Sylvan Learning, Inc. Full timeWe are seeking an Administrative Assistant to join our team at Sylvan Learning, Inc. in Strongsville. As an Administrative Assistant, you will play a crucial role in keeping our office running smoothly and efficiently.As a key member of our team, you will be responsible for providing administrative support to our staff, managing our schedules, and ensuring...
-
Administrative Support Specialist
1 month ago
Strongsville, Ohio, United States White Cap Stewardship Full timeAdministrative Assistant OpportunitySylvan Learning of Strongsville is seeking a highly organized and customer-focused Administrative Assistant to support our team in providing exceptional service to our students, families, and community.Key Responsibilities:Schedule appointments and manage student schedulesProvide reception functions and administrative...
-
Pharmacy Support Specialist
2 weeks ago
Strongsville, Ohio, United States SandsRx Full timeJob SummaryThe Pharmacy Technician provides critical support to patients, nurses, pharmacists, and other healthcare staff to effectively process and provide relevant information within the assigned function(s). The incumbent ensures all activities are performed in compliance with company policies and procedures, pharmacy regulations, and other regulatory...
-
Pharmacy Support Specialist
2 days ago
Strongsville, Ohio, United States SandsRx Full timeJob SummaryThe Pharmacy Technician provides high-level support to patients, nurses, pharmacists, and other healthcare staff to effectively process and provide relevant information within the assigned function(s). The incumbent ensures all activities are performed in compliance with company policies and procedures, pharmacy regulations, and other regulatory...
-
Client Support Specialist
2 months ago
Strongsville, Ohio, United States Pinnacle Propane Full timeJob OverviewPosition Title: Customer Care RepresentativeDepartment: Customer ExperienceFLSA Status: Non-Exempt (Full Time)Reports To: Customer Care SupervisorPosition SummaryThe Customer Care Representative (CCR) is responsible for managing all daily front-office operations. The CCR collaborates closely with the Customer Care Supervisor to ensure optimal...
-
Medical Support Specialist
1 month ago
Strongsville, Ohio, United States Cleveland Clinic Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our team at Cleveland Clinic. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our healthcare staff.ResponsibilitiesAssist with performing screening and treatments by gathering information related to health maintenance, collecting...
IT Support Specialist I
2 months ago
Why Choose Acuative?
Acuative provides a robust benefits package for all qualified employees. Full-time staff can access benefits starting the day after 45 days of employment.
- Comprehensive benefits plan, including Health, Dental, and Vision coverage
- Flexible spending accounts, Dependent Care, and Healthcare savings accounts with company contributions
- Long-Term Disability and Basic Life/AD&D insurance
- Competitive salary structure
- Paid Time Off and recognized Holidays
- Opportunities for Career Development
- Service Award Program
- 401(K) Retirement Plan
- Employee Referral Incentives
- Life Assistance Program
Position: Service Desk Analyst I - Sunday to Thursday or Tuesday to Saturday
The Service Desk Analyst I serves as the primary contact for the organization regarding information technology-related issues. This role involves assisting business clients through telephone, email, or trouble ticket inquiries to resolve or escalate IT system challenges and concerns. Responsibilities include providing support, managing incidents, and maintaining client communications regarding IT system faults and service requests.
About Acuative Corporation
With over 35 years of experience, Acuative has established a distinctive approach within the communications sector. Our team delivers a complete end-to-end solution, encompassing network design, installation, and management. Acuative offers single-source solutions to aid in building, monitoring, managing, and supporting networks.
Acuative's Security Operations Center (SOC) is dedicated to safeguarding against cyber threats. Our SOC is staffed by cybersecurity professionals, analysts, and engineers trained to detect, analyze, and respond to cybersecurity incidents and threats, while also preventing future occurrences. SOC personnel utilize advanced programs and analytical tools to stay informed about the latest security challenges in the digital landscape.
Our PMI-certified project managers collaborate directly with all Acuative teams involved in project support, including field service teams, technical support, external vendors, and various internal departments. This coordination spans from the initial order process to the successful testing and verification of services, ensuring streamlined implementation and continuous communication throughout all project phases: planning, initiation, monitoring, execution, and closing.
The Field Service Technicians at Acuative are integral to our service operations. They represent our company to clients, and we prioritize their training and development. As employees of Acuative, they benefit from a high level of control over their skills, tools, training, and a corporate culture committed to delivering exceptional service daily.
Our skilled personnel, proactive monitoring, and management systems, combined with cutting-edge technology, help simplify network complexity and optimize performance for businesses in both single and multi-vendor environments. Whether assisting an organization in developing a compelling business case with financial diligence or ensuring that new WAN designs meet operational needs, Acuative's WAN architecture and engineering experts are available to provide robust and scalable solutions.
We manage the entire process of identifying, evaluating, and selecting top-tier WAN solutions, including Software Defined Wide Area Networking (SD-WAN) and Distributed Network Functionality Virtualization (D-NFV), tailored to organizational requirements. Our implementation, monitoring, and management services ensure ongoing optimization of organizational networks.
