Service Manager

1 day ago


Alpharetta, United States Hobnob Inc Full time

Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities; Managers are the critical link to making it all happen.

Benefits:

  • Health Benefits
  • Competitive Pay
  • Discounted Meals
  • Referral Program
Requirements:
• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Responsibilities:
  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify the root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Follow operational systems, such as our Manager Timeline and perform quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures


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