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Insurance Claims Representative

1 month ago

Louisville, United States Cincinnati Insurance Company, Inc. Full time

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we are seeking extraordinary individuals to join our Field Claims department. As an Insurance Claims Representative, you will have the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Whether you are an entry-level or experienced representative, this position offers the chance to provide superior and professional customer service, and contribute to the continued success of the company.

  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
To be an Entry Level Claims Representative:
  • Available and communicative during regular business hours
  • Desire to learn about the insurance industry and provide a great customer experience
  • Work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Problem-solving, negotiation, organizational, and prioritization skills
  • Follow-up with others in a timely manner
  • Valid driver's license
  • Bachelor's degree or relevant experience
To be an Experienced Claims Representative:
  • Available and communicative during regular business hours
  • Multi-line claims experience preferred
  • Assess auto, property, and bodily injury type damages
  • Work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Problem-solving, negotiation, organizational, and prioritization skills
  • Follow-up with others in a timely manner
  • Valid driver's license
  • One or more years of claims handling experience
  • Bachelor's degree or equivalent experience