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Field Claims Representative

2 months ago

Louisville, United States Cincinnati Insurance Company, Inc. Full time

Join Our Team as a Field Claims Representative

The Field Claims department is currently seeking Field Claims Representatives to investigate and evaluate multi-line insurance claims through personal contact and ensure accurate settlements.

  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications
  • Provide superior and professional customer service

Qualifications:

For Entry Level Claims Representative:

  • A desire to learn about the insurance industry and provide a great customer experience
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • A valid driver's license
  • A bachelor's degree or equivalent experience required

For Experienced Claims Representative:

  • Multi-line claims experience preferred
  • Ability to assess auto, property, and bodily injury type damages
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • A valid driver's license
  • One or more years of claims handling experience