Account Manager | Education, Travel, and Restaurants

2 weeks ago

Chicago, United States META Full time

Summary: Join Meta's SMB team and play a pivotal role in connecting small and medium businesses globally with their customers through our advertising solutions. As an Account Manager at Meta, you will leverage your knowledge of digital media, communication skills, and data-driven storytelling to expand both your clients' businesses and your own portfolio. You are a foundation builder, educator, connector, influencer, and collaborative partner, dedicated to enabling your clients and partners to exceed their goals/KPIs and elevate their business to the next level.In this role, you will utilize your exceptional relationship-building, prioritization, and communication skills to deliver robust client service, insightful performance analysis, and deep product expertise. You will proactively anticipate decision-making processes and consistently seek out and identify growth-driving solutions for your clients. Managing the day-to-day support of 30-40 accounts, you will also enhance internal systems to improve the performance of your immediate team and the broader organization.The ideal candidate operates with a curious and proactive mindset, pioneers new tools and resources, knows how to juggle multiple responsibilities, and enjoys building relationships with their clients and with their cross-functional partners. You are comfortable with ambiguity, you are adaptable to evolving roles and responsibilities and you have ruthless prioritization. This position requires a hybrid presence, with a mandatory three days per week on-site.We take pride in cultivating the next generation of sales professionals and offer boundless opportunities to contribute to career defining work. Join us to help shape the success of global businesses while building a rewarding career at Meta. Required Skills: Account Manager | Education, Travel, and Restaurants Responsibilities: Drive business growth by strategically recommending Meta's suite of ad products and solutions tailored to meet clients' business needs. Develop and maintain relationships with advertisers, gaining insights into their business challenges, marketing objectives, and KPIs. Utilize data-driven analyses to create forward-thinking, consultative, robust reports & recommendations that align with customer goals, highlighting impactful opportunities with clear action plans. Operate autonomously to ensure timely and high-quality completion of operational deliverables. Collaborate proactively with internal and external stakeholders to identify and achieve shared objectives. Analyze trends to enhance team workflows, optimize operations, and scale effectively. Build expertise in how Meta's Advertising products work together and can be leveraged to meet a wide range of marketing objectives. Minimum Qualifications: Minimum Qualifications: 2+ years of experience in digital advertising, consultative sales, digital media sales, business development, new business development, online media environment or digital marketing. BA/BS degree Experience to adjust communication style to influence stakeholders ranging from junior media buyers to CEOs. Experience prioritizing and managing tasks within a fast paced environment. Focused on delivering proven service models with an emphasis on empathy and truly understanding client needs and challenges. Experience adapting to quarterly change in book of business. Self-driven learner: Build and continue to refine your point of view on Meta products through regular self-education and discovery. Preferred Qualifications: Preferred Qualifications: 4+ years in client-facing consulting or business development/sales role. Experience working within Education, Travel, or Restaurants Verticals. Experience influencing C-level executives to build effective and impactful relationships. Public Compensation: $28.37/hour to $100,000/year + bonus + equity + benefits Industry: Internet Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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